Re-booting, when I try to get on line.

When I want to go on line,  my PC goes black, & re-boots, sometimes it will do it a 2nd time before I can ever get on line.
schradeAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

1cellCommented:
check the flow control on the modem

1)  double click my computer
2)  double click control panel
3)  double click modems
4)  in the modem properties window, with your modem's com      port highlighted, click no properties
5)  click the connection tab
6)  click the advanced button
7)  make sure there is a check in "use flow control"
8)  if this is a winmodem, check "software", if it's not a winmodem, check "hardware"

this could be the cause of the problem, let me know
0
CalvinThomasCommented:
Whoa.....
  Strange.
    Mr 1cell is right.  Winmodem is most likely thing.  Other than that, tell us what kind of modem you do have and as much info as you can about it....
0
schradeAuthor Commented:
Edited text of question.
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

schradeAuthor Commented:
I can go as far as #4 on the information that you sent, then I can't get any further.  I am still having problems when I want to connect to go on line, my computer will go black, then re-boot.
0
dipnbaCommented:
what about power supply? computers usually re-boot while accessing hardwares when there's not enough current for it.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
1cellCommented:
dipnba,

as you are new here, welcome!

Though you do have a good point regarding the power supply, at this point any info would only be a guess even if educated or possibly correct.  Posting your advice as an answer locks the question further delaying the questioner getting his problem solved because many experts wont even look at it.  Please post you advice as coments at which point the questioner can try it and if it works, accept your comments as the answer.

schrade,

when you say you can go as far as #4, do you mean there was no connection tab?  please explain further.
0
1cellCommented:
dew, have a question for you in Win98 section
0
1cellCommented:
oops, sorry, wrong question, disregard last post
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Hardware

From novice to tech pro — start learning today.