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What's wrong with my Outlook 2000 client?

The user can receive ingoing email but is unable to send outgoing email using Outlook 2000.  The user's profile is properly configured with "Internet mail" and "Exchange server" services.

Based on MS Article ID:Q240347, I followed the directions to turn  
on Outlook 2000 logging.  When the client software encounters the problem it makes this entry in the log files:

---cut here---
Date:11/29/99 Using Outlook 2000 From "smtp.log"
Microsoft Internet Messaging API 5.00.2314.1300
POP3 Log started at 11/29/1999 10:30:49

SMTP: 11:16:48 [db] err: WSAGETSELECTEVENT = 0x20,
WSAGETSELECTERROR = 10054

SMTP: 11:16:48 [db] Connection to 'smtp.columbia.edu' closed.

SMTP: 11:16:48 [db] ERROR: "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity.", hr=2148322319

SMTP: 11:21:54 [db] Connecting to 'smtp.columbia.edu' on port 25.
90%problems, or a long period of inactivity.", hr=2148322319
SMTP: 11:21:54 [db] Connecting to 'smtp.columbia.edu' on port 25.
SMTP: 11:22:44 [rx] 220 namaste.cc.columbia.edu ESMTP Sendmail
8.9.3/8.9.3/CU/JPB ready at Mon, 29 Nov 1999 11:24:05 -0500 (EST)
SMTP: 11:22:44 [tx] HELO winnpc.columbia.edu
SMTP: 16:46:46 [db] err: WSAGETSELECTEVENT = 0x10, WSAGETSELECTERROR =
10061
SMTP: 16:46:46 [db] ERROR: "The connection to the server has failed.",
hr=2148322318
---cut here---

what do the "WSA.." errors mean or what do they represent?  
I think I've discovered a yet undiscovered bug (my first).  I feel wasted and defeated, any help would be appreciated.

Elvis Delahoz
0
realproto
Asked:
realproto
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1 Solution
 
LermitteCommented:
You cannot use two diverrent profiles.

Internet Email means a direct connection to a ISP.

Exchange means that the client connect to a exchange server local and that the exchange server sends.

So use The exchange settings or the Internet mail settings not the 2.

If you need help...ask..

Mario
0
 
realprotoAuthor Commented:
Edited text of question.
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realprotoAuthor Commented:
The user is not using two different profiles.  "Internet mail" and "Microsoft Exchange server" are two services amoung other services (Personal folder, Address book etc ) which can be added to a users profile.  I have found that when I add the "Exchange" service to the user's profile the problem of no outgoing mail occurs (no outgoing Internet mail but Internal Exchange mail works fine).  My only clue  lies in the Outlook logging file called "smtp.log" which I need help to interpret.
0
 
LermitteCommented:
Did you have set to use port 25 and port 110??

25 for sending 110 for recieving.

Mario
0

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