scrollbars in webpage causes freeze

My browser, IE5 performs fine until I reach a web page that has scrollbars inside the page. When I scroll, most of the time my computer freezes and I have to re-boot.Sometimes this happens at certain websites without the internal scrollbars Most recently this happened at the www.iolo.com webpage and I started scrolling.
pdosdallAsked:
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pdosdallAuthor Commented:
Edited text of question.
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chewymonCommented:
Have you tried repairing IE5?  Go to Control Panel, Add/Remove Programs icon.  Highlight IE5 and click the remove button.  this should open an option to repair IE5.
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Asta CuTechnical consultant & graphic designCommented:
Check WindowsUpdate, make sure that you have the updates/fixed multimedia components installed, including VRML v. 2.0, etc.  You might also benefit by modifying your hardware acceleration on the graphics adapter, and also by checking directX.

Start
Run
Msinfo32
Tools
DirectX diagnostics to check your drivers, setup for video, sound, etc.

Device Manager -- any problems there?

IE - Tools - Internet Options - Advanced, what multimedia options are checked?

Numerous potential causes come to mind.
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Asta CuTechnical consultant & graphic designCommented:
Start
Run
SFC
to see if system files are reported as changed/corrupted through which you can restore from original cd/disk, etc.
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cheekycjCommented:
I definitely believe the experts are starting you on the right track.. I visited the above site and had no problems w/ IE 5 but I have version
5.00.2314.1003CO.  It was the latest with the security patches and fixes and what not about a month or so ago.

Make sure u have the latest version available and check for the things above too.

CJ
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pdosdallAuthor Commented:
I am using win95. I have tried the add/remove repair option a couple of times. I tried the Start,run Msinfo but i received a cannot find file message. On my internet options advanced/mutimedia,I have checked play animations,sound,videos,show pictures and smart image dithering.I dont understand how you go about the direct X diagnostics to check for drivers etc. I am using IE5 version 5.00.2919.6307
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Asta CuTechnical consultant & graphic designCommented:
Windows 95 has different supports options, etc. than Windows 98 ... I'll check for Win95 related link and post shortly.

This link addresses what updates are available for Windows 95, Including the DirectX Version 7.0 update from WindowsUpdate site and process.

http://support.microsoft.com/support/kb/articles/q229/8/00.asp
---

This article explains the directX diagnostic and troubleshooting tool for your Operating System.

http://support.microsoft.com/support/kb/articles/Q191/4/90.ASP

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Asta CuTechnical consultant & graphic designCommented:
THIS may be the key to your scrolling issue:
http://support.microsoft.com/support/kb/articles/Q181/8/36.ASP
Synopsis from above link - This behavior occurs most often after you scroll the screen one way (for example, up), and then scroll back in the opposite direction.
CAUSE
This behavior can occur if your video adapter driver is incompatible with Internet Explorer.
RESOLUTION
To work around this issue, perform the following steps, checking to see if the issue is resolved after each step:
Disable smooth scrolling in Internet Explorer:
In Internet Explorer 4, click Internet Options on the View menu. In Internet Explorer 5, click Internet Options on the Tools menu.
Click the Advanced tab.
Click the Use Smooth Scrolling check box to clear it, and then click OK.

If you are not using Microsoft Plus! for Windows 95, skip to step 3. If you are using Microsoft Plus! for Windows 95, disable full-window drag in Microsoft Plus! for Windows 95:

Click Start, point to Settings, click Control Panel, and then double-click Display.

Click the Plus! tab, click the Show Window Contents While Dragging check box to clear it, and then click OK.

Change the display settings to a lower resolution and fewer colors in the color palette:
Click Start, point to Settings, point to Control Panel, and then double-click Display.
Click the Settings tab.
In the Color Palette box, click 16 Colors or 256 Colors, and then move the Desktop Area slider to the far left (640 By 480 Pixels).
Click OK, and then restart your computer.
Configure your computer to not use graphics accelerator functions:
Right-click My Computer, and then click Properties.
On the Performance tab, click Graphics.
Move the Hardware Acceleration slider to None.
Click OK, and then click Close.
Click Yes to restart your computer.

Configure Windows 95 to use the Standard Display Adapter (VGA) or Super VGA display adapter:
Click Start, point to Settings, point to Control Panel, and then double-click Display.
Click the Settings tab, and then click Change Display Type. Note the name of your video adapter driver.
Under Adapter Type, click Change, and then click Show All Devices.
In the Manufacturers box, click Standard Display Types.
In the Models box, click Standard Display Adapter (VGA) or Super VGA, click OK, click Close, and then click Close.
Click Yes if you are prompted to restart your computer.
If the issue does not occur after performing any of these steps, contact the manufacturer of your video adapter to inquire about obtaining a possible update to address this issue.
MORE INFORMATION
For additional information about this issue, please see the following article in the Microsoft Knowledge Base:
Q176945 Images Are Not Displayed Properly in Internet Explorer
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pdosdallAuthor Commented:
To astaec, Thankyou your answer was not only right but easy to understand and very comprehensive.I implemented the first two suggestions you gave me. I unchecked the smooth scrolling tab and I also unchecked the show window while dragging. I have lived with this problem for quite a while now and I cant thank you enough.
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Asta CuTechnical consultant & graphic designCommented:
I am so very pleased and know that feeling so well; having been in troubleshooting land for some time.  You made my day with your kind comments and good news.

Thank you.

Asta
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