fonts don't look as good

I recently had to replace my STB Nitro 4mb card.  It went bad.  I replaced it with a 4 mb ATI Rage IIc.  Other changes were  made about the same time.  I installed windows95b over itself, installed directX7, upgraded to windows98.

After replacing the video card I noticed:

The fonts on the desktop don't seem as good.  I think that the fonts even at boot up are not as clear as before.

I have reinstalled the drivers.  I have the newest drivers.  I tried another monitor, same results.
I have tried many different refresh rates.  I have tried diferent fonts and themes.

Are these software or hardware issues.

Thanks for any help.
beagleAsked:
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dew_associatesCommented:
Beagle, describe for me what you mean by they don't seem as good. Is it a color problem, fuzzy or blurry, out of shape? How old is the system and especially the monitor. Is the monitor capable of handling the refresh rates set through the ATI card?

Dennis
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beagleAuthor Commented:
The fonts are generally thinner and it seems like the font smoothing is not working well.  If I take the font smoothing off, it gets worse.  Some of the fonts look a bit more jagged.  I guess you could say they are fuzzy.  They don't look god awful, just not as good as before.  I have a two year old Optiquest v775 17" monitor.  The computer is an Inteva, two years old.  Everything worked fine when I had the STB card.
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dew_associatesCommented:
It could be the card or the drivers. Which drivers did you use, the ones that came with the card or the ones on the Win98 cd?
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beagleAuthor Commented:
I have downloaded and installed the newest drivers for this card.  I phoned ATI and they had me go the install to make sure they were installed properly.
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dew_associatesCommented:
In that case, than it could be one of two problems, the card itself or possible the card is having a problem with the refresh rates with the monitor. Have you checked the monitor settings to make sure they coincide with the monitor?
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beagleAuthor Commented:
I have tried all different refresh rates, including windows optimum and adapter default.  ATI offered to send a different card but they didn't think that was the issue.  I had installed windows95b over itself and now have 98 on my system.  The video card was changed after I put 95  over itself.   I don't think the appearance of the fonts changed until after the card was installed.  Also I can't use 24bit or the scrolling is wavy.  It's okay in 16bit or 32bit.
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dew_associatesCommented:
A fresh installation of Win98 might help, is that a possibility?
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beagleAuthor Commented:
I really don't want to do that.  Why do you think that would help.
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beagleAuthor Commented:
I really don't want to do that.  Why do you think that would help.
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larrypaloozaCommented:
Perhaps it is DX7, have you tried starting fresh.  Also, you can try to slide the performance bar for video all the way to unaccelerated and see if things clear up.
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dew_associatesCommented:
Beagle, the reason I suggested a fresh frmat and reinstall is that when you upgrade to Win98, there's alot of old files and junk that is left behind that does cause problems. I haven't had a machine yet that didn't benefit from a fresh install. Even though you may have a Win98 upgrade disk, you can do a fresh install with it without installing 95B first.
Dennis
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beagleAuthor Commented:
You probably are right but I wonder if that would take care of this font problem.  The fonts were altered after the video card was replaced and before the 98 upgrade.  I noticed that after the card was changed, even the white fonts on black screen as the computer is booting up before windows opens were not as clear/sharp.  Would that be solely a function of the card?  
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dew_associatesCommented:
That's part of what I'm getting at. Rarely do ATI cards present problems, and most if not all of those are driver related. Obviously once in a while a card will go bad, but that happens with all electronic components. What I would do if faced with the same issue is have ATI replace it. When you install the replacement, if the problem persists it is probably a few bad files or bad settings buried in the registry somewhere. At least this will give you a place to start.
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beagleAuthor Commented:
I wonder if my fonts are not bad, they may be just not as sharp as they were before with the STB for some reason.  I was just looking at a computer in my office and the display looks similar to my computer at home.  I hate to belabor this issue but, will one video card have a different looking display over another especially with the fonts?
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dew_associatesCommented:
Beagle, font (or icon) corruption is always a possibility, but it's easy enough to check. Use your Find, Files and Folders and search for a file named shelliconcache (all one word) and delete it. Now reboot. Windows will rebuild this file during the boot process. If it is corruption, you'll know immediately.
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beagleAuthor Commented:
When you say that I would know immediately do you meant I would notice a change for a better?  Can doing this hurt anything?
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dew_associatesCommented:
Yes, there would be an improvement. There would be no damage as this is an acceptable process to recover from icon problems that do occur.
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beagleAuthor Commented:
I deleted the shelliconcache file but that didn't change anything.  I will probably have to try a reinstall sometime.  I have never done that before and am a little aprehensive.  Thanks for trying to help with this.  Should I stop the dialog now and award you the points or leave it open for other comments?
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dew_associatesCommented:
How about I post a full procedure for you to do a clean install as the answer. If that is okay, then tell me which versions of Windows you have on CD, such as full versions or upgrades, I'll post a step by step for you to follow whenever you wish to do this.
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beagleAuthor Commented:
Okay, My computer came with 95b installed.  I used a Windows 98 upgrade CD to upgrade.  I'm not sure when I will reinstall.  I changed the font for the icons to a font that ends in Mac.  I'm not at that machine right now so I don't remember the exact font.  The display looked a bit better so I may just hang in with it for awhile.
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dew_associatesCommented:
Is your machine a MAC?
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beagleAuthor Commented:
No it is not.  It's a pc
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beagleAuthor Commented:
News Gothic MT (Mac) is the specific font that I am using that looks better than the others.  Does this tell you anything?
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dew_associatesCommented:
Not rreally, but I will research it for you.

You mentioned that your PC came with Win95B installed. Did they give you the CD Rom?
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beagleAuthor Commented:
yes they did.
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dew_associatesCommented:
Okay, then this will be a piece of cake for you then. The whole process should take you less than an hour.

First and foremost, save off any:

1. Documents, pictures etc that you want to retain.

2. Also note any passwords and logon data that you will need to logon to your ISP.

3. If you use outlook, and want to save your address book and any email etc, just let me know which version and I'll post the procedure for you to do just that.

4. Lastly, if you want to save your IE favorites, let me know and I'll tell you how to export and save them.

Here's the process to clean the system and restore just Win98. It is this simple!

1. Before formatting or doing anything else, take two new floppies and format them in full, not quick format.

2. Now click Start, Settings, Control Panel, Add/Remove Programs and click the Startup Disk. Insert your Win98 CD into the drive and make two startup disks. One is a backup in case you need it. When done, close control panel.

3. Now restart the system and boot to one of the floppies and verify that the system boots to it. Choose With CD-ROM drive support. With the Win98 CD Rom Disk in the drive, change directories to the CD ROM drive and type DIR<enter>. If you have access to your cd rom drive, you will see a directory of the contents of the Win98 CD. Repeat the process for the other floppy. Remove the floppy and boot to windows normally. If you do not have access to the CD Rom drive, stop here and post any errors that come up at this question.

4. Next, insert one floppy disk and using Find, Files and Folders, locate FORMAT.COM and copy it to the floppy. Repeat the process for the other disk.

5. At this point you should have saved off anything that you will need, documents, settings info for logon, favorites, email etc.

6. Now insert one of the floppies and boot the system. You will be presented with a menu giving you a choice between "With" and "Without" CD Rom drive support. Choose without CD Rom support. At the dos prompt, type FORMAT C:/S<enter>

It will look like this before you touch enter:

A:\>format c:/s

7. Once the format has completed, pop the floppy out of the drive and restart the system. It should boot to the "C" drive.

8. Put the floppy back into the drive and boot to it again, and this time choose With CD-ROM drive support. Take note of the drive letter that is assigned to your cd rom drive. If you only have one hard drive and one CD Rom drive, the drive letter will be "E" for the CD Rom drive as the setup disk creates a ram drive for the install process.

9. At the dos prompt, type E:\setup<enter>

It will look like this before you touch enter:

A:\>E:\setup

10. During the setup process, you will be asked whether you want a typical installation or custom. Choose custom. This will allow you to go through each area and choose all of the components and features you want.

11. During the installation, since you are using a Win98 upgrade CD, the installer will attempt to verify the existence of Win95 and won't find it. Just take the Win98 CD out and replace it with the Win95 CD and then point the installer to the cd rom drive. After it finds the Win95 cd, then swap the Win98 CD back in and continue with the setup.

12. Once the setup has finished, click start, settings, control panel and click the System icon and then select device manager. Go through the device list and look for any "!" or "?" for devices that have not loaded properly. You can remove the device by highlighting it and clicking remove. Then restart and load the correct drivers etc.

13. Once you've cleared your devices, setup you logon to your ISP etc.

14. Once the above has been done, you can recover your documents, pictures etc, and if we saved email etc, we can recover that as well.

Questions?
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