keyboard missing letter b only

keyboard missing letter b when pressed, but shift b will work ok. When machine restarted in DOS keyboard works fine. Problem is only in the windows enviroment. Tried deleting key board, changing key board, rerun windows setup and checked for virus. None of these worked. Checked keyboard properties, regional settings and layouts all ok. Is there any other answers a part from reformating HD and starting again.
Andy.
andymcintyreAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

andymcintyreAuthor Commented:
Edited text of question.
0
andymcintyreAuthor Commented:
Adjusted points to 200
0
Banyan99Commented:
Have you tried changing the keyboard layout in your regional settings and keyboard layout in control panel. Make sure that the layout matches in both places.
0
Cloud Class® Course: MCSA MCSE Windows Server 2012

This course teaches how to install and configure Windows Server 2012 R2.  It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE).

Asta CuTechnical consultant & graphic designCommented:
Perhaps you've assigned a Windows-based function to the small "b"?  The fact that it works in Dos and not Windows talks to layout as mentioned or programming, in my guess.  Perhaps in Keyboard Properties you have a unique assignment.  Try Start-help- search for keyboard, lots of interactive things to check.

Here's brief synopsis of the above.
To change the way the keyboard responds

When you're in HELP, it'll say CLICK HERE and take you further to explore how to open the Keyboard Properties dialog box.
On the Speed tab, make changes as necessary:
To adjust how much time elapses before characters repeat when you hold down a key, drag the Repeat delay slider.
To adjust how quickly characters repeat when you hold down a key, drag the Repeat rate slider.
Note
You can also open the Keyboard Properties dialog box by clicking Start, pointing to Settings, clicking Control Panel, and then double-clicking Keyboard.

0
andymcintyreAuthor Commented:
Edited text of question.
0
andymcintyreAuthor Commented:
Adjusted points to 205
0
Asta CuTechnical consultant & graphic designCommented:
I just can't understand why this is happening, based on the possibilities already excluded.  Is there any other keyboard around you can try?  Also wonder if your BIOS supports Plug and Play, if PNP OS is identified as YES and if on the general setup screen you have some key assignments to halt system if errors.  Aside from these remote possibilities, I'm out ideas.  But....listening.

Asta
0
pbodswCommented:
Hi Andy,
Why don't you backup the registry, and then replace it with another from before the problem started? Assuming you have made regular backups..
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
pbodswCommented:
Also assuming this happens in other applications besides eg MS Word.
0
Asta CuTechnical consultant & graphic designCommented:
If the problem were intermittent within Windows, I'd guess that the keyboard needed a good vacuuming that perhaps something dropped under the key to stop normal functioning.  But doesn't appear to be the case; another keyboard probably not present to test?  
0
andymcintyreAuthor Commented:
Problem fixed by reformatting hard drive and reinstalling software.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.