I purchase a Scanjet 6200C approximately one year ago, which I connected to a Gateway P5-200 running under Windows 95. The combination worked flawlessly.
I recently purchased a Gateway Performance 600 running Windows 98. When I connected the Scanjet 6200C to it and installed the software, the system refuses to operate as it did on my original system. At best I can get one preview scan, zoom, and save to disk. The next time I attempted to scan I get an error message, "Sorry scanner could not be initialized."
The scanner is connected to the computer via the USB port.
HP tells me it is a computer problem and Gateway tells me it is a problem with the scanner. I reconnected the scanner to the Gateway P5-200 and it works flawlessly.
Are the ScanJet 6200C and Windows 98 not compatibile? Can someone tell me how to make the ScanJet 6200C work with my new system.