[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 198
  • Last Modified:

Smarticon descriptions not being displayed

Recently upgraded to Lotus Notes 4.6.4. Even though Smarticons descriptions have been enabled as follows:
File -> Tools -> Smarticons -> X Descriptions
moving the mouse pointer over a smarticon fails to display the description of the smarticon.  I have tried setting and resetting Descriptions option to no avail.  What has to be done so that this will work?
0
bob9614
Asked:
bob9614
  • 2
  • 2
1 Solution
 
HemanthaKumarCommented:
Hi

Check whether the description for the smart icon is null or not.

If it is null then it will not show any bubble help.

Good Luck
~Hemanth

0
 
bob9614Author Commented:
Thanks but NONE of the smarticons, including the ones such as EDIT COPY, EDIT PASTE, EDIT CUT, or ATTACH display descriptions.  I have set up only one custom smarticon.  The rest have been provided by Lotus Notes.  All of them have descriptions and the description setup line within Tools, Smarticons is activated but no descriptions appear.
0
 
HemanthaKumarCommented:
Try to re-install the software.

~Hemanth
0
 
bob9614Author Commented:
The problem was with my profile which had been changed to give me more database access.  The modification had been made incorrectly by a manager who was not familiar with all of the changes that had to be made.  One of the company's Notes techies found the problem, made the corrections, and then, following replication and reindexing of the data base, the descriptions reappeared!

Thanks for your ideas.
0

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now