phongtpham
asked on
6300cxi grinding noise when scanning
I had a brand new 6300cxi scanner, working very nice. The only problem is the grinding noise when scanning is very annoyed.
does anybody experience this, and how much of the noise level
can it be tolerated?
Thanks for the answer.
does anybody experience this, and how much of the noise level
can it be tolerated?
Thanks for the answer.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I have a 6350C scanjet. This grinding noise only comes on when I scan at 1200 dpi. I suspect this is a design problem as I had tried two identical scanners and had the same result, ie. noise came on 1200 dpi but NOT 900 or 2400 dpi. It does not sound a problem with the lock if the scanned image appeared normal.
If you've done that, disconnect the power, push the lever back in to lock it and then ut to unlock it again. If the grinding noise persists, the scanner is defective and you should return it to the dealer for exchange or call HP for service.
Good Luck, John