monitor problem

I have a IBM Aptiva with AMD K7-600mhz and a 19" FST G96 monitor.  The top half of the top line (text or graphics) is cut off.  Adjusting the monitor buttons on the front will move the entire screen image around (and shrink and enlarge it)but the top line is still cut in half.
  My video card is an S3 Savage 4Pro.  This is a ;new setup and had (I have removed it) Norton Anti-virus.  Noo peripherals have been added yet.  
  The screen displays properly when I run in Safe Mode.
What is wrong?
infieriAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

infieriAuthor Commented:
Edited text of question.
0
infieriAuthor Commented:
Adjusted points to 400
0
rayt333Commented:
Is this a new setup? as in first use?
OR is this a working system and suddenly it just screwed up?

Did you add or remove anything (hardware or software) just before this happened?
Did you run some kind of utility program (like Norton) and let it fix a problem it may have found? (had to ask that)
 Can you try the monitor on another system or try a different monitor on this system? (this would narrow the search)

Under Display properties, under the settings tab, click on advanced, then check and see if your display adapter and monitor is listed correctly
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

AristippusCommented:
Another quick check...

Change the resolution.  See if it makes any difference as to what is viewable or not.
0
Somebody_elseCommented:
do you have the latest drivers for this video card? usually after the release and bugs like this are found they will release newer drivers to fix the problem. check the manu. website for drivers and any FAQs for the card.
0
OttaCommented:
Can you try a different monitor?
If you get the same result, then my guess is "software problem", as 'Somebody_else' indicates.
0
infieriAuthor Commented:
Edited text of question.
0
infieriAuthor Commented:
Edited text of question.
0
Jason_SCommented:
If you change the resolution to 640X480, I would bet the display would be correct (same as Safe Mode).

Check the refresh rate setting that you are useing.  If it is higher than recommended for the monitor, this would be your problem.

Do obtain the latest display drivers for your card, and set the monitor type to match.
0
jgagneCommented:
JUST to be on the safe side if none of the above works - check the pins on the cable - are any bent or pushed in?  Try reseating the card if you feel comfortable doing that.  I would agree that it's either a setting or a corrupt driver.  If reloading doesn't work, you may have bad hardware.
0
rayt333Commented:
Did you check this?
Under Display properties, under the settings tab, click on advanced, then check and see if your display adapter and monitor is listed correctly.
If the Video adapter or the monitor is listed wrong in display properties then you can get messed up video since the setting would then be incorrect.
0
expert99121199Commented:
Does this happen when a different monitor is used as well?
0
Jason_SCommented:
infieri:  Any feedback from you?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Hardware

From novice to tech pro — start learning today.