New intel original 820 boards + bugs

I am running a computer shop.I have bought recently 5 of
the new intel Original 820 motherboards .

 All of them gave keyboard errors and all of them have
a useless serial port that,according to my supplier ,
needs the bios to be flashed in order to function.

  Where do I get the bios upgrade software and how do
I flash the bios.?

 I have looked intel oficial site but I could not locate it.

fadihAsked:
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1cellCommented:
you can find the BIOS flash at:

http://support.intel.com/support/motherboards/desktop/CC820/

BIOS Upgrade Instructions

Create a Boot Floppy(using a DOS system to create the bootable floppy)

Place an unformatted floppy diskette in the floppy drive and format the floppy using the /S option.
Example: format a: /s
Alternatively, place a formatted floppy in the floppy drive and use the "sys" command.
Example: sys a:
Create a Boot Floppy(using a non-DOS system to create the bootable floppy)

Double click on the file ‘MK_BOOTZ.EXE’ (which is located inside the self-extracting BIOS file). This will create a 'README.TXT' file.
Follow the directions in the 'README.TXT' file.
Before Upgrading to the Latest BIOS

Enter "Setup" by pressing the [F2] key during boot, and write down all of your current CMOS settings. You will need to reset these settings after you have upgraded to the latest BIOS.
Creating the BIOS Upgrade Floppy Diskette
Download the correct BIOS file via FTP.
Follow the instructions (above) for creating a bootable floppy to create a bootable floppy diskette.
The file you downloaded will be a self-extracting compressed archive that includes other files that need to be extracted. Put the file in a temporary directory, then from within this directory, type the file name of the downloaded BIOS and hit [Enter]. This will cause the file to self-extract.
Example: 10005CV2.EXE [ENTER]
If the extracted files contain files named LICENSE.TXT and BIOS.EXE, please read the software license covering the BIOS file. Then extract the contents of the BIOS.EXE file to the bootable floppy you created above.
Use this DOS command: BIOS A:
If the extracted files do not contain the file named BIOS.EXE, you must extract the original file you downloaded to the bootable floppy in Drive A.
Use this DOS command: [filename] A:
Example: If the BIOS filename is 10005CV2.EXE, you would type: 10005CV2 A: [ENTER]
Upgrading the System BIOS
Place the bootable floppy containing the BIOS into Drive A: of the system that you want to upgrade and boot the system while the floppy diskette is in the drive.
NOTE: On more recent BIOS your system will automatically update the BIOS and system boot block, and reset the CMOS after inserting the diskette and powering on the system. Simply let the system run and remove the diskette after the system resets.
NOTE: Note: Some older BIOS versions will have a manual update process. If your system does not automatically update the BIOS, continue with the instructions below to upgrade the system BIOS, boot block, and reset the CMOS.
Press [ENTER] to go to the Main Menu.
Select the option that reads "Update Flash Memory From a File".
Select the option that reads "Update System BIOS".
At the screen that asks you to enter the path and name of the file, press [ENTER], press [TAB] and press [ENTER].
Once the BIOS has been successfully loaded, remove the floppy diskette from the drive and reboot the system.
Upgrading the System Boot Block

Place the bootable floppy containing the BIOS into Drive A: of the system that you want to upgrade and boot the system while the floppy diskette is in the drive.
Press [ENTER] to go to the Main Menu.
Select the option that reads "Update Flash Memory From a File".
Select the option that reads "Update System Boot Block".
At the screen that asks you to enter the path and name of the file, press [ENTER], press [TAB] and press [ENTER].
Once the Boot Block has been successfully loaded, remove the floppy diskette from the drive and reboot the system.
Resetting CMOS After Upgrade

As the system reboots, watch the BIOS identifier to make sure the new BIOS version was properly installed.
During boot, press the [F2] key to enter the Setup Utility.
Return the CMOS settings to the factory defaults by pressing [F9].
Go through each screen of options and return the CMOS settings to the values that you wrote down prior to upgrading the BIOS.
Press [F10] to save the settings, then press [ENTER] to accept the changes.
Turn the Machine OFF and reboot


--------------------------------------------------------------------------------

BIOS Recovery

Note: Not all standard Intel products support the Flash BIOS recovery feature. If your desktop board (for example, the Advanced/AS) does not have the recovery feature, ensure that you do not power down your system during a BIOS upgrade. This could corrupt the BIOS code. If your BIOS is left in an unusable and unrecoverable state, it will be necessary to contact the place of purchase.

In the unlikely event that a FLASH upgrade is interrupted catastrophically, it is possible the BIOS may be left in an unusable state. Recovering from this condition requires the following steps (be sure a power supply and speaker have been attached to the board, and a floppy drive is connected as drive A):

Change Flash Recovery jumper to the recovery mode position (see note above; not all products have this feature)
Install the bootable upgrade diskette into drive A:
Reboot the system.
Because of the small amount of code available in the non-erasable boot block area, no video is available to direct the procedure. The procedure can be monitored by listening to the speaker and looking at the floppy drive LED. When the system beeps and the floppy drive LED is lit, the system is copying the recovery code into the FLASH device. As soon as the drive LED goes off, the recovery is complete.
Turn the system off
Change the Flash Recovery jumper back to the default position.
Leave the upgrade floppy in drive A: and turn the system on.
Continue with the original upgrade.
Jumper locations can be found in the Technical Product Specification or on the "jumpers" page for each individual product.



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OttaCommented:
> I am running a computer shop.I have bought recently 5 of the new intel Original 820 motherboards.

Please tell me where your store is; I may want to buy from you -- but, maybe not, if you have such difficulties with the most-reputable of hardware-vendors.
0
1cellCommented:
fadih, is this problem solved?
0
fadihAuthor Commented:
1cell:Yes the problem of serial port is solved.(I am working on
       the keyboard problem)

       Please propose the answer so I can grade you.

        Thank You

0
1cellCommented:
glad I could help
0

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