6300C Copy Utility crashes print spooler

I recently bought a 6300C scanjet, and about a week after installation, every time I used the Copy Utility, it would crash the print spooler before it could print the copy. I already reinstalled the print driver, but it keeps happening. What is the root of this problem, and is there a way to fix it?
Just FYI: I have a compaq presario (about a year old) with a Pentium II and a compaq desk jet style printer
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What error message do you get?

click on start - settings - printers

right click on your printer driver and choose properties

go into details tab and choose spool settings and select print directly to the printer

this will disable the spool manager and should allow full functionality with your printer


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