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crashed and can't reinstall modem, can't find COM4

I recently had a crash and had to re-format and re-install Win98. My Modem now does not respond. It tells me it can not find COM4, which the diagnostics program tells me that is the port it is using.
 I have a PC-TEL HSP K56 FLEX-PNP D/F/V MODEM        Please help.
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Patwallace
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Patwallace
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1 Solution
 
OttaCommented:
Within Windows' hardware-profile,
delete all the COM ports (COM1/COM2/COM3/COM4/...) and delete all modems. Reboot, and let Windows "find new hardware".

Oops, if you have a serial-port mouse on COM1, then do not delete the COM1 port; if you have a PS/2-port or USB-port mouse, then delete COM1.
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MrbreezeCommented:
Otta's advise should fix it but don't worry about the mouse, Windows would give that right back if its on the legacy port             Mrbreeze
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MrbreezeCommented:
No wait, Device Manager won't show the ports after Com2 but delete 1&2 and the modem, and it should all be found by Windows                  Mrbreeze
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sorgieCommented:
I would start from scratch.
Delete the modem, delete the com ports and if you have a ps2 mouse and don't use your serial ports go into your Bios and disable com a and b or it may list them as 1 and 2. Windows will still assign them when it boots. Then reinstall your modem
Good Luck
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