How to print POSTCARDS on HP Officejet 570?

Since the printer is over a year old, HP wants $25 to even think about this question.  That'll be the day, I'll switch printers first.  Anyway, allegedly the Officejet 570 is supposed to be able to print standard size (4.25" x 5.5") postcards.  But it keeps asking for A4 paper when I try to print.  Can this printer not print on postcards?  (Using Word2000 to print with).
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This is a question I received quite often when working for WordPerfect Printer Support.
The answer is YES

What you need to do is set the paper size to a standard paper format, A4 or 8.5x11 and increase the paper margins so the area you have to work with is your 4.25" x 5.5" postcards.

Printers are designed to recognize standard paper sizes, and although the printer can accept paper sizes that small, it cannot possibly recognize every paper size possible.

Best of Luck

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jarnoldAuthor Commented:
Thanks for your response.  However, it would appear that this particular printer does not recognize when postcard stock is inserted into the paper feeder, it insists that it is out of paper, regardless of what Word97 is telling it.
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