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Correct answer! &nbsp;Thanks! &nbsp;However, I use Outlook 2000 and the &quot;Help Desk&quot; only works with OL97 &amp;&nbsp;OL98.
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Correct answer!  Thanks!  However, I use Outlook 2000 and the "Help Desk" only works with OL97 & OL98.

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Where can I download a free .pst file that will assist me in creating a &quot;Helpdesk&quot; in Outlook for use within my organization?<br />

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Where can I download a free .pst file that will assist me in creating a "Helpdesk" in Outlook for use within my organization?


Make Outlook a &quot;Helpdesk&quot;.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Make Outlook a &quot;Helpdesk&quot;.

Make Outlook a "Helpdesk".