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photo quality paper wont feed in HP DJ400

Have loaded photo quality paper into HP DeskJet 400 printer and the paper won't feed thru. It feeds lower quality paper with no problem.  How to solve this problem?
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Apparatus

Check the manual to see what type of paper is supported by the printed. Try feeding it one page at a time, manually.
How old is the printer?  If it's an older model - your paper feed wheel may be shot and is slipping on that type paper.  Have you tried cleaning the pf wheel?  If none of the above works, apparatus may be correct.
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