Temp folder

When i try to update the norton antivirus defination files ( latest updates) , it doesn't update & it says error temp folder is not present , c:\temp folder is present in NT 4.0 workstation.User might have deleted & re- created manually.

Please get me an answer ASAP.


         Thanks
mjagadeeshAsked:
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cmarks55Connect With a Mentor Commented:
Is the temp folder there in environmental tab in User variables or System variables?  Make sure it is there in system variables....(top window)
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mjagadeeshAuthor Commented:
Edited text of question.
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jkrCommented:
You'll have to set an environment variable that points to that folder, e.g.

TEMP=c:\temp

To do this, right-click on 'My Computer', select 'Properties' and choose the 'Environment' tab. There you'll ba able to enter the appropriate variable name 'TEMP' and the value (some NT installations need to be rebooted when doing this - necessary for e.g. SP4, this works on SP3 without it)
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mjagadeeshAuthor Commented:
In environment tab all variables are there, i tried using upper case & lowercase. even though not worked. so please any one can.
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celticsCommented:
Place a TEMP directory in the WinNT folder.
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Jason_SCommented:
Do you have the proper rights to this folder?
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mjagadeeshAuthor Commented:
In other's without temp directory in the WinNT folder,the defination files updating successfully.


Default the folder contains everyone full access, verified the same.
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mjagadeeshAuthor Commented:
Thank you jkr & cmarks .In user variable there was 2 variable Temp & tmp. I deleted variable of Temp. it worked fine,thanks a lot for your co-operation
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Jason_SCommented:
FYI:  You can, and often do have two temp variables.

set temp c:\temp
set tmp c:\temp

If they are both pointing to the same directory, and that directory does exist, all should be fine.
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mjagadeeshAuthor Commented:
No answers were correct with my problem, nearby answer is cmarks55, so i would like to close th question. Sorry for others .
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