Start-Up Problem

I am having a problem starting up my system.  I am using MS Windows 98 First Edition, with the service pack installed.  I always shut down my system correctly--I shut down all programs except those that normally run in the background, then I click on the Start Menu, Shut Down, then I click on OK when the confirmation box pops up.  My system then begins to shut down, I see the Windows splash screen that says it is shutting down, then a message that says it is safe to turn off my comptuer.  Then, my computer powers itself off.

However, when I power my system back up, as it is booting up, Scandisk comes on & says because my system wasn't shut down correctly last time, it will check my drives for errors.  It never finds any.

I have run Scandisk, and Norton Disk Doctor, and have found no problems.  There are no hardware conflicts listed in the Device Manager.  I have no DirectX errors, and the System File Checker has not found any corrupted files.

What should I do to resolve this problem?

Thanks.
tangodreamAsked:
Who is Participating?
 
dew_associatesConnect With a Mentor Commented:
Tango, once in a while Norton Disk Doctor makes a change in the MSDOS.SYS file and a blocks Win98 from changing it again.

First, make sure that you can view all hidden and protected files on the system.

Second, click Start, Find, Files and Folders and locate MSDOS.SYS, right click on it and click Properties. Now uncheck all of the attribute boxes and close Find Files.

Third, open Wordpad and then open Msdos.sys in it.

You should see a line in the Options section. It should look something like this:

[OPTIONS]
AutoScan=0


Note, 0=zero

Now, if this line is not present, add it in the options section and then save the changes and reboot.

Let me know how it goes.
Dennis
0
 
1cellCommented:
I would say completely uninstall norton.  I know it sounds stupid but I have seen Norton cause more problems than it's worth on most windows based systems.
0
 
tangodreamAuthor Commented:
I have had Norton on my system for a long time; this problem has only started happening recently.  The programs I have running at shutdown are:

Explorer
Shut Down Windows
Hplampc
Stimon
Systray
Csinject
Rnaap
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

 
FeiCommented:
Try letting Scandisk run completely once(even the surface scan) during bootup.
0
 
tangodreamAuthor Commented:
I do.  It doesn't go to the surf scan, and it does ask me if I want it to run or not.  I also ran Scandisk in DOS mode, and did a full surface scan.  Nothing.
0
 
tangodreamAuthor Commented:
I did as you suggested, after I completely removed & then reinstalled Norton System Works, and the AutoScan line was not there.  I have added it, and rebooted my system several times, and it has not had any problems on start up.  I will keep an eye on it and see if this takes care of the problem.
0
 
1cellCommented:
Dew, you either have way too much knowledge due to too much time on your hands or you alone hold the magic key to all computer related anything.  Either way, I am starting to dislike you.

;-)

(.)
0
 
1cellCommented:
OK Dew, so my own question here:

I knew Norton changed many things in system files upon installation.  Does this thread indicate that it also makes changes continually while installed?

0
 
dew_associatesCommented:
Okay, this might help you. Two things effect the starting of scandisk when a system is shut down improperly, one is msdos.sys and the other is the changing of a single bit on the hard drive. When Norton loads, it blocks the bit and "should" then remove the read only attribute, add an entry to Msdos.sys, and then change the attribute back. From that point on, Windoctor should handle this issue. Sometimes Norton screws up on the Msdos.sys file. ;o)
0
 
dew_associatesCommented:
Tango, by the way, I guess that problem wasn't irritating enough for an "A" grade though huh?
0
 
1cellCommented:
ha, you are a target for that aren't you Dew!!

wow

(.)
0
 
dew_associatesCommented:
Yeah well, what can you do!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.