Points

what is the average points for a question, or what criteria is used to
determin the amount of points for a question. Also, this has happened to me twice now. I have received an answer, and could not assign the points because the answer was in a asuggestion or comment.
              jim boyle
jboyslkfloAsked:
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1cellCommented:
basically, it is up to you.  Now, having said that, you want to award points properly to show appreciation for help you have received.  I would say in most average cases, 50 points is a low normal but 100 points is sometimes more than it's worth.  What I would say as a rule of thumb is, start off with fifty on a normal question.  If it doesn't get solved quickly, up it to 75 or 100 points to compensate for the time people have already spent.  If you have a question that you have researched on your own and can't find answers anywhere or a problem that is simply baffling, it might be good to start at 100-200 pooints once again gauged on the difficulty of the question and what it's worth to you to have it solved.  I hope this helps.
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dew_associatesCommented:
Jim, your best bet, and yes it is a guess at best, is to assign points based upon the level of difficulty. This is arbitrary at best as levels change between users with differing levels of experience.

Easy wouls normally be 50, moderate 100 and difficult 200 would be a good starting point.

As to accepting and answer, there should be a spot on the screen to accept comment as an answer.

Dennis
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Asta CuTechnical consultant & graphic designCommented:
Hi, Jim.

   Glad to see you're back again, and hope it isn't because you're having problems.  

   I agree with the 50 easy, 100 moderate and then anything more scaled to complexity.  For example, when I have problems which at first I weight at 50 and find the time passes and solutions aren't forthcoming, I then begin the upward value in increments of 50.  That's in the case of a specific problem where I believe a specific fix exists.  If, however, it's a question of a total subjective nature I use a different criteria.

Happy 2000!

Asta

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Asta CuTechnical consultant & graphic designCommented:
OOps, forgot the other part of your question:  When you want to pay someone directly you can now do so by converting a comment to the accepted answer.  You'll find it as an option to the right of each comment along with the user ID.

Take care.
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1cellCommented:
to practice, look for the "accept as answer" link at the top of this post and hit it..

just kidding.
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Patricia Siu-Lai HoCommented:
Jim, in supporting to what Dennis said as above mentioned. I've invited the customer service Linda/Ian to help you, too.

pslh
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jboyslkfloAuthor Commented:
Thanks, everyone I've got it

              jim boyle
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Patricia Siu-Lai HoCommented:
Jim, About the "accept comment as answer": -
This is underlined clause just at the top of the date logged for each comment.

In our position, we cannot see this clause. Only questioner in his/her window can locate it.

I'm not sure what color they are now in the darkgreen background of "Comment" row if there is any color confusion.

You may use the mouse to hover around the date stamp of each comment. If the mouse cursor is changed to a hand, there is the option. If no change for the mouse cursor, the option is not available.

Welcome your feedback.     pslh
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Patricia Siu-Lai HoCommented:
Jim,
After reading one's comment above concerning the increasing points of a question I have here a flash of mind.

Some consideration that should be justified which I felt is important for a questioner in assigning points to a question and in increasing point later-on.

If a really very hard question in technical point of view has passed over a genius expert (e.g. Dennis here), it would become the easiest one and most probably hit by one concise comment/answer. Not difficult to understand it is because he/she has spent a lot of his/her time in investigation, study and tests, got the right methodology and deploy skill and has accumulated his/her knowledge to be a proficient and professional problem-tackler.
Is the question really so easy and deserved an average scale of points (0-200)?  It is a wonder.  

But if it was passed over to some ones, differing in levels of experience and technical know-how or ways of approach, they might probably lead the questioner spend more time to get it solved (or still pending and await to be solved). You have spent thousands of points if increasing points was only measured by the timing of resolution got and not considering other important subjective or objective factors (here we specified, the quality of the answering users and the quality of the comments).
Is the question really so difficult and deserved thousands of points?  It is a wonder,too.  

It leads to Dennis’ concise advices and I agreed with whole-heartedly: -
<<your best bet, and yes it is a guess at best, is to assign points based upon the level of difficulty. This is arbitrary at best as levels change between users with differing levels of experience. >> 

In E&E, there are some questioners increasing point in the question due to their consideration in awarding more points to the expert(s) who solved the problem, which was found its difficulties at the final resolutions and not by the timing of pending.

Hmm ...

In general, there is also another point in considering point allocation to the nature of question: -
Take a range not TOO HIGH (e.g. over 1000 or above 2000 points) and not TOO LOW. Two extremes will cause qualitative and quantitative problems in the relative points-scale system of E&E.

IMHO on the topic of "Points"!      pslh
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ianBCommented:
Hi,

First of all could I suggest that this question is better suited in Community Support Area, this area is designed to answer questions about the site and how it works.

With regard to allocating points to question we suggest you use the guidelines laid out:


50 points for easy question
100 points for a moderate question
200 points for a hard question.

Now, while I understand that the difficulty level can often be hard to gauge, you should try to post points depending on the level of answer you expect.Ffor example if you are asking for some complex code (that will take a lot of thought and effort on your behalf) then 50 points does not seem appropriate. You will have to feel your way through this one. Often experts will say "thats a lot to ask for 50 points". So just try to be sensible.

With regard to the "accept comment as answer" option. This appears on any comment on the question (except rejected answers) providing the question is UNLOCKED (ie the question has no proposed answer).

I hope this explains a few points. If you need further help please come to the Community Support area at:

http://www.experts-exchange.com/Customer_Service/Experts_Exchange/

I have refunded the points back to your account on this question.

Ian
Community Support @ Experts Exchange
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ianBCommented:
Sorry I meant to post answer and close the question.

ian
Community Support @ Experts Exchange
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