scanner visioner

I couldn't scan any thing, so I took paperport off, and tried to reinstall paper port 5.3.1. Now I can't even open the paper port. I get the error'

The shell 32DLL file is linked to missing exportshlwapi.DLL   and


C;\paperport/paperport.exe a device attached to the system is not functioning

Before I uninstalled it, it would preview, but not scan. Can you help? Surlee
surleeAsked:
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jbrugmanCommented:
Does the scanner work in any way?
Is the twain driver correctly installed?
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briancassinCommented:
Try this uninstall it again


then once your reboot and are in windows hit ctrl,alt,delete and end task everything except for explorer and systray... then run through the installation the reason for the error message is your anti-virus or utility program running in the background kept all the files from being installed.
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My name is MudSystems EngineerCommented:
Is a Parallel port Scanner??? if so, check in the BIOS that the port is in ECP or EPP... then reinstall...
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