• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 294
  • Last Modified:

scanner visioner

I couldn't scan any thing, so I took paperport off, and tried to reinstall paper port 5.3.1. Now I can't even open the paper port. I get the error'

The shell 32DLL file is linked to missing exportshlwapi.DLL   and


C;\paperport/paperport.exe a device attached to the system is not functioning

Before I uninstalled it, it would preview, but not scan. Can you help? Surlee
0
surlee
Asked:
surlee
1 Solution
 
jbrugmanCommented:
Does the scanner work in any way?
Is the twain driver correctly installed?
0
 
briancassinCommented:
Try this uninstall it again


then once your reboot and are in windows hit ctrl,alt,delete and end task everything except for explorer and systray... then run through the installation the reason for the error message is your anti-virus or utility program running in the background kept all the files from being installed.
0
 
My name is MudSystems EngineerCommented:
Is a Parallel port Scanner??? if so, check in the BIOS that the port is in ECP or EPP... then reinstall...
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now