printer fails to accept paper

I've got a declaser 1152 printer (which uses one of the canon printer engines, LX, I think -same as the HP II and IIIP). I recently started to have print quality problems - removed and jiggled the (EP-L) toner cartridge and ordered a new cartridge. Shortly thereafter (so I suspect a causal relationship) my printer began displaying a "PAPER JAM" message. I found that if I push the pages in I can get the thing to print, but it is not accepting them otherwise.

Could it be just that the cartridge needs replacement badly? or could i need to replace the paper rollers or some sensor?
dascherAsked:
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GtristCommented:
It sounds like you probably need to replace your paper feed rollers.
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joedCommented:
Have worked on several HP2. If the paper is not out of the tray at all you need new paper roller like Gtrist said. If the paper is up to the toner cartridge and stops there You need a new cartridge drive clutch. You can test this by useing a marker. Put a mark on the edge of the colored roller in the cartridge. Put it on the very edge not on the colored part. Run a print. If the mark is in exactly the same spot the roller is not turning. You need a clutch. It is very common problem. I keep them in stock it's so common.

All this assumes the print engine is the same as a 2p like you said.
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BigMarkCommented:
Is this a IIP or LaserJet II engine??

If it is a IIP then you are correct - it is an LX engine.
Do you have a lower feeder option, if so will the printer feed paper from there?
My guess is that joed is correct and that the feed rollers and/or clutch unit is cactus.
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biardCommented:
Agreed.  There is a board with two solenoids/clutches on it, which may have died.  However, a much more common issue is worn/dirty pickup rollers.  I believe this is the issue because you said that if you press the paper in, it prints.  The rollers are only $20 or so, and all of them are on a spindle on the front door.  The whole rack is replaced at once.
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dascherAuthor Commented:
I have cleaned the rollers with isopropyl alcohol and that appears to have helped some - where might I be able to get replacement rollers?
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biardCommented:
Any HP authorized repair center can order them for you.  There are a couple of possible part #s.  They get changed periodically.  

HP part #s:

RG5-1940-000CN
RG5-3486-040CN

Whichever one is current.  They should cost in the neighborhood of $15-$25.
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biardCommented:
Oh, crap.  That is not right.  Let me do that again.  Those are the wrong part #s.  
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dascherAuthor Commented:
and the rollers from an HP ii or iiip will fit this printer okay? I never have understood what the "print engine" actually encompasses.
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dascherAuthor Commented:
and the rollers from an HP ii or iiip will fit this printer okay? I never have understood what the "print engine" actually encompasses.
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biardCommented:
Well, first off, the II and the IIP are TOTALLY different. The IIP and IIIP are the smae though.  The II has a tray that plugs in the front and a huge door on top, kind of like a clamshell.  The IIP has a door on front with a drop down panel for a manual feed paper loader.  There is also an optional lower cassette for paper that mounts on the bottom.  I guess we need to clarify which one it is similar to.  But, yes, in general the parts are the same, except for the case.  It is sort of like cars.  The body style is different, but most all of the parts are the same.  I accidentally gave you part#s for a 5L.  I mixed up two different questions on this forum. Duh.  I still need to get the correct #s, but I'd like to make sure which form factor you have.
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dascherAuthor Commented:
As I think I understand it this printer has the same "Canon print engine" as the HP II, IIP, and IIIP. It uses the EP-L toner cartridge... I have found a "canon" part number "RG1-1792-080" for the paper pickup assembly (which I believe is the roller bar with the gears and the rubber cams). Can you confirm the part number? and maybe give me someplace where I can get one of these? I have not been able to track anything down yet.

thanks
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GtristCommented:
Don't waste your money by purchasing spare parts from HP. Try partsnowinc.com or the PC Service Source. You will find that you can buy HP/Canon rollers as well as 3rd party rollers.
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biardCommented:
That may be an option.  

dascher:  Just to clarify and maintain my sanity, the II IIP are completely different families.  The IIP and IIIP are the same, but the II and III are completely different.  I'll check the part #, but I can tell you that it looks like an HP part # that you have there.  If so, it will have a CN or something at the end.
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biardCommented:
HP's part # is RG1-1792-000CN and the cost through Micro Center here is $20.
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dascherAuthor Commented:
thanks much. I have ordered the pickup roller from theprintworks.com.

It looks like it is also possible to buy just the rubber cams from them - for 4.10 apiece... I decided to skip the drama of my trying to find the springs on the floor as I rebuilt the roller assembly.

Cleaning the rubber roller cams seems to have fixed the problem for the short term (until I get the new part and, if it fits, install it).

On the other hand, just putting a (wide) rubber band over the rubber cam would probably have done the job as nicely... don't you think?
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biardCommented:
Perhaps, but you would have still had to remove the assembly to install it.  Also, if, down the line, the rubber band happened to snap and somehow mad its way into your fuser, you would be looking at more than $20 for repairs.  More like $80 or so. :)
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dascherAuthor Commented:
of course, you are correct... I forgot to put my ;-) at the end of my comment.

thanks again for your help.
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