Start-Up Problem Again

Well, it happened again today.  I shut my system down, I saw the Windows 98 splash-screen saying Windows was shutting itself down, the next screen that said it is safe to shut-off my PC, then it shut itself off.

The next time I turned it on, during boot-up, Scandisk came on & told me my system wasn't shut down correctly the last time, and it would scan my drives.  It scanned them, but did not ask about or go into a surface scan, and when it was done, my system continued to load on its merry little way.

I tried disabling Fast Shutdown.  When I did that, when I shut off my PC, I do not see the Windows splash-screen or the 'safe to turn off your PC' screen.  My system shows a little hour glass, a blank, black screen, then it shuts off.  It is supposed to do that?  Upon restarting it, Scandisk does not run.

When I shut-down my PC, these are the programs Task Manager shows are running in the background:

Explorer
Shut Down Windows
Hplampc (Program for my scanner)
Stimon
Systray
Csinject
Rnaap

What are Stimon, Csinject, and Rnaap?

Any suggestions.
tangodreamAsked:
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hemorrisCommented:
Stimon is a program also for your scanner (probably a HP scanner) and csinjet is part of Norton's clean sweep.  I'm not familar with Rnaap.
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iwinCommented:
have you try start/run/sfc  ?

also try disabling all startup programs by start/run/msconfig  then click the startup tab, and uncheck everything, now try shut donw again, if it works, then enable those apps one at a time, until you find the culprit.

also check these techniues:
http://www.geocities.com/Athens/Troy/6883/95wizard.html
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tangodreamAuthor Commented:
I have run System File Checker, no problems.  I will try your other suggestion.
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dew_associatesCommented:
Hi Tango!

You said (and asked), "I tried disabling Fast Shutdown.  When I did that, when I shut off my PC, I do not see the Windows splash-screen or the 'safe to turn off your PC' screen.  My system shows a little hour glass, a blank, black screen, then it shuts off.  It is supposed to do that?  Upon restarting it, Scandisk does not run."

Yes, that is what it is supposed to do when your system is operating correctly. You shouldn't be seeing the "It's safe" message when an ATX machine shuts down unless there is a problem.

<<What are Stimon, Csinject, and Rnaap?>>

Stimon and Csinject are part of the scanning and imaging software.

Rnaap is your Microsoft dial-up application.

Dennis

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tangodreamAuthor Commented:
I see the splash screen & "it is safe screen" when I have fast shutdown enabled.  It has always been that way, ever since I got my PC.  You are saying this isn't normal?  I am hurting my PC if I disable fast shutdown?
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tangodreamAuthor Commented:
Oh, I forgot to say, that after I see the 'it is safe screen', the machine shuts itself off.
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dew_associatesCommented:
It's not harmful, your machine should just execute the actually shutdown before you get to that screen.
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tangodreamAuthor Commented:
So, by leaving the fast shutdown option on, it may be shutting itself down too fast, and that is why I am getting the Scandisk error the next time I start up?
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dew_associatesCommented:
Sorry for the mistype! It's not harmful, it is just that your machine should execute the actualy shutdown command before you get to that screen.
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dew_associatesCommented:
You got it! It needs to write a single bit to the hard drive, either on or off which is what triggers scandisk.
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tangodreamAuthor Commented:
When I get home from work tonight, I will disable fast shut down permenantly, and then close this question out.  

Since it doesn't happen all the time, your explination makes sense.  Sometimes, it must shut itself off too quickly.

Also, I went to switch to something else besides Norton.  Is McAfree have a similar program to Norton System Works?  

Thanks.
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dew_associatesCommented:
On some machine McAfee does the same thing, but of the two companies, you'll get better resolution support from Norton.
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tangodreamAuthor Commented:
I have disabled the Fast Shutdown option on my system, and I will see if this resolves the problem.  If it doesn't, I will be back!
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dew_associatesCommented:
Anytime Tango!
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