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can't install win98

when triing to install win98 or win95 i get a .cab file error message---i've tried both my oem win95 and oem win98---even tried to install old msdos6.2 ver but got wrong dos ver message.  have tried all the stuff on ms site i.e. copying win95/98 folder from cd to hd with no luck.  even tried a friends win98cd with same result...really getting frustrated the hd has been formatted and is blank.
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bossbruin
Asked:
bossbruin
1 Solution
 
Greg64Commented:
I have found that i got that error when installing from my old 4x cdrom drive.
mybe look at the cd drive if it is old
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Asta CuCommented:
Tell us about your Hardware; AND what your Hard drive type/mfg/size, etc. is.

Clearly, the more you tell us about your hardware/software, the less guesswork/irrelevant chases.

Listening for more.....   DON'T GET FRUSTRATED, TELL US ABOUT YOUR SETUP, ALSO ABOUT WHETHER WINDOWS 98 IS FULL VERSION, RETAIL UPGRADE, OEM OR WHAT?

The more you tell us, the quicker the fix.

Asta
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Asta CuCommented:
Where's win.com?  More than one?
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Adam LeinssCommented:
Got this when I had bad memory, seen it at work twice also.  If you just added memory, take it out and try the install again
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Asta CuCommented:
I can't think of a better way to serve you than to  provide some basic Windows 98 Support Tools and How To files so I'll continue with that:

http://support.microsoft.com/support/windows/tools/98Tools.asp

http://support.microsoft.com/support/windows/tools/98Tools.asp
----

http://www.geocities.com/~budallen/


Which takes you to Bud's Troubleshooter, which my daughter just said helped her:

----

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Asta CuCommented:
http://www.annoyances.org/win98/

Some things are a tad annoying about Windows 98, and this groups has some insight into that; in the event it helps you.

---

Windows 98 actual USING Win98 from the MS KB:http://support.microsoft.com/support/serviceware/windows/win98/default.asp?FR=0

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Asta CuCommented:
What are you doing at startup?  Do you have autoexec.bat, config.sys that are coming to play; if so what are the contents?

Other stuff:

http://support.microsoft.com/support/kb/articles/q188/8/67.asp

Troubleshooting Windows 98 Startup Problems

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oejCommented:
When you formatted the drive did you fdisk  /mbr ? give that a try
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bossbruinAuthor Commented:
i have 1G hd(seagate), p100 clone, took out all peripherals such as modem/sound card in case were causing conflicts during setup, my cd rom is a 24x creative labs, and is hooked as a slave on my pri ide,  i also tried as a master on sec ide.  works fine on both but same setup problem.  The cd i have is a full version oem win98 and setup makes it as far as copying files but only to 18% with win98, 35% with win95 installation before i get the cab message.thanks for links astaec---no luck though.  what is fdisk /mbr supposed to do----did it and nothing happened?
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rayt333Commented:
Try using the "fdisk" to remove the partition and then make a new partition, make it active, now reboot and at the A: type "format C: /S"   after it is done then reboot and try the install again
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bossbruinAuthor Commented:
have tried all suggestions and though they are appreciated --- still no luck---any more still appreciated the system i'm working on is a secondary one and therefore in no hurry however i'm beginning to think I should just bring in to someone --- does anyone know how to check for cache going bad on processor or board?
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revolwsCommented:
The process of elimination based on what you have done rules out faults on the installation cd's and with the drive controller.  Since a simple estract (copy) is being performed when the cabs are being read the problem has to exist with either the processer or the hard drive.  Suggest you run comprehensive surface test on the hd first to insure no unreported bad sectors.  If all is well, substitute processor and attempt setup again.  good luck...
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bossbruinAuthor Commented:
once again i'd like to know if there is any way of checking the cache on board and processor
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Asta CuCommented:
I must admit, I've read through this thread yet again, and cannot determine some important information:

What is you motherboard

What is your Bios/Cmos information


I'm a real computer renegade, since I've managed to get impossible things running together tranquilly in many Windows environments (that should not work together, yet do, kind of).  However, remain unclear about your setup.

Please expound.

Asta
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seabeeseabeeCommented:
is virusscan in bios disabled?
is 24x cd-rom and bios bootable?
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Asta CuCommented:
Bossbruin,

  In regards to your question "I'd like to know if there is any way of checking the cache on board and processor", I don't know the answer, but have pointed this question out to someone who may be able to help here.  My first inclination is to go to the MB site to search their technical documents to try and get the type of answer needed, but without knowing the MB type, can't think of an alternative.

Asta
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dew_associatesCommented:
The P100 CPU's didn't have an on-chip cache, but the MB should have one and you should see it during the Bios boot. I suspect that there may be either a motherboard issue or that hard drive is not set up properly.
Dennis
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rayt333Commented:
Dennis
I thought the 100mhz had 16MB on chip cache, but it has been a long time and I can't find any doc.  I was thinking it had the cache but you couldn't disable it or anything???

They say the memory is the second thing to go. I forget what the first is though.
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rayt333Commented:
whoops   make that 16K  not MB
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dew_associatesCommented:
It has a FSB cache, all CPU's do, but that wouldn't effect this.
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rayt333Commented:
OK ;-)
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bossbruinAuthor Commented:
if anyone could tell me how to check cache without OS it would help alot more than so far
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rayt333Commented:
Well it would help if you could tell us the make and model of the Motherboard?

If you don't know that then how about the BIOS string on the bootup screen.
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bossbruinAuthor Commented:
have looked extensively for mb manufacturer with no luck---system was put together by ipc and the bios string is 1.00.02.CH0(AMI)---thanks for help so far but still stumped
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rayt333Commented:
1. Turn the system power off.
2. Unplug your keyboard or hold down one of the keys on the keyboard
3. Power-on the system (you should get a keyboard error)
4. Notice the long string of numbers in the lower left hand corner of your screen.This is your BIOS identification string. It will look like one of these:

                  For Motherboards with BIOS from 1991 to Present:
                  51-0102-zz5123-00111111-101094-AMIS123-P

                  or

                  For Motherboards with BIOS from 1986-1990:
                  DINT-1123-04990-K8
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bossbruinAuthor Commented:
there is no number in the lower left---only the one i provided earlier appears---though i'm not sure i believe it is only award bios's which have # in lower left.
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dew_associatesCommented:
It looks like it is an AMI bios from the string you posted. Are you certain there are no ID numbers or other reference on the motherboard?

What you have provided thus far registers to:

1.00.xx.CH0: Advanced/MN or Advanced/MC? (sold by IPC, canada).(Talladega)

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revolwsCommented:
Did some checking and found there is no way for you to check the cache on that chip.  Either it works or it doesn't.  Wasting your time tryin to.  Thats a P54C chip manufactered in 1994 as a interim chip kinda.  Its predessor had a problem similar to yours because of excess heat generating errors (5 volt core).  The 54C SUPPOSELY eliminated the problem by dropping the core voltage to 3.3 or 3.5 volts.  Forget the frontside bus, it is the only 100mhz processor they made and designed for a motherboard with 66mhz capabilities only.  Additionally, it only has a 8/8kB Cache.  Recommend you go the following:

1.  Check MB voltage settings to insure not incorrect.

2.  Remove and throughly clean processor fan/heatsink.  Not hard to cause overheating and errors if not functioning properly.

3.  If no processor/MB available to swap to test the integrity of the 'ones you are using, SCRAP THE OLD ONE AND GET A NEW MB/PROC.  You can easily find combinations of both online for less than 50 bucks with excellent increases in reliability, speed, and online support.

Good Luck.....
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bossbruinAuthor Commented:
Talladega was also the term i came up with however i'm not sure what exactly that means-----not the manufacturer??---in the mean time i'm triing Revolws' suggestions---thanks for help so far---i'll post back in few days
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Asta CuCommented:
I believe, Bossbruin, you're in good hands, and wish you the best of luck.

Unchecking, and will no longer see updates.

Glad to have been of help (in part).

Asta
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bossbruinAuthor Commented:
Adjusted points to 300
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Patricia Siu-Lai HoCommented:
bossbruin, how is your status? pslh
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bossbruinAuthor Commented:
borrowed a p120 processor from neighbour and install crashed at exact same point (18%when copying files)....thinking mb may be scrap but would appreciate confirmations or rebuttals----all help appreciated so far but i'm really close to closing out this file.
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Patricia Siu-Lai HoCommented:
bossbruin,
(1) Go to the CMOS/BIOS by <DEL> or <F2> or <F10> after POST or RAM testing.
      Change the Settings to [Default].
      Next, go to the pages containing-
      antivirus protection [disabled]
      Plug and Play OS [disabled] or [No]
      Power management configuration: disabled all power management items.
      Change the boot seek from [C:, A:] to [A:,C:]
      Save the changes and exit the CMOS/BIOS.
      Prior to exit the CMOS/BIOS, insert Win98 startup floppy in drive A.
      It will restart the computer and boot up as that in step (2).
 
(2)  Use Win98 startup floppy to boot up the computer in A drive.
i.>  Choose Without CD Rom drive support, if it asked.
       Use Fdisk command to partition the drive and select supporting large drive by answer "Yes".
       Then format your C drive by : At the dos prompt, type:
        FORMAT C:/S               <enter>
        Once the format has completed, remove the floppy and reboot the system. It should boot to the hard drive and leave you at the dos prompt "C:\>".
        At the C:\> prompt, type "ver" without quotation mark to verify it is win98 "4.10.1998".
        Note: If needed in case for C drive which has been formatted without win98 system.com, at startup floppy , transfer the <sys.com> of win98 to the C drive by type at the dos prompt.
        A:\>sys a: c:     <enter>

ii.>   Put the floppy back in and boot to it, this time choosing With CD Rom drive support.
        You will note that there is C: drive, D drive (ram drive created by the startup floppy in the Ram memory.) and a E drive (your cdrom drive).
        Then go to the C:\> prompt, make a new directory named "realmode"
         C:\>MD realmode          <enter>
         Copy all the files from the Ramdrive D to the realmode directory.
         D:\>COPY *.* C:\realmode\*.*
         Copy all the files from the Startup floppy A drive to the realmode directory.
         A:\>COPY *.* C:\realmode\*.*
         You will find that HIMEM.SYS, MSCDEX.EXE and OAKCDROM.SYS will be copied into directory of C:\realmode.

iii.>   Then at the C:\> prompt, type "edit" without quotation and press enter.
         Create a file of " Config.sys " at the root of C: drive using the text-editor with following lines: -

         Device=C:\realmode\Himem.sys
         Device=C:\realmode\oakcdrom.sys /D:mscd001
         Dos=high,umb

         Save as the file as "C:\config.sys".

         Create a file of " autoexec.bat " at the root of C: drive using the text-editor with following lines: -

         LH C:\realmode\MSCDEX.EXE /D:mscd001 /L:D

         Save as the file as "C:\autoexec.bat".

         Then Create a temporary folder (e.g. Option\Win98) on the C drive to store the Setup files.
           
        * Now, switch to the Windows 98 CD-ROM drive and the Win98 directory by typing: <drive letter>\Win98.
        * Then copy the Windows 98 Setup file from the Win98cdrom to the temporary directory you just created by typing:
           Copy *.* C:\Option\Win98\*.*
 
(3)   Restart the computer and enter into the CMOS/BIOS,
        Change the boot seek from [A:, C:] to [C:,A:]
        Save and exit the CMOS/BIOS.
        Remove the startup floppy from A drive.
     
        Now, your computer will be bootup to C drive without the startup floppy in A drive and it can read the cdrom drive as D: drive letter. There is no Ramdrive.
           
        Go to the directory C:\Option\Win98 and type setup <enter>.
        This will start the install process.      
        When asked if you want a typical install or custom, choose custom and then review each area and choose those components you want. Do not select WebTV for Windows, Virtual Private Networking, Multilanguage Support. In the Desktop Themes, only select the [x] Desktop Themes Support, [x] Window98.
        Continue setup.
        It will restart 3 times.

See if it can be finished the basic setup. Let me know if you have met problems at certain steps of proceedings.     pslh
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daveyleeCommented:
Replace your hard drive.  If you have tested your RAM and it looks good then take serious look at hard drive.  I have won several 12-packs over this type of problem.

Hope this helps
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bossbruinAuthor Commented:
have already tried using a different hd---that is why i'm leaning towards cache problem---but don't know of any way to test cache
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Patricia Siu-Lai HoCommented:
bossbruin, have you tried my suggestions? Please elaborate what happens about the details. Have you been re-directed wrongly or what symptoms make you think that this is a cache problem?   pslh
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scottemCommented:
There are plenty of deals on Ebay for motherboards w/processors. Also if you have not tried replacing the power supply you may want to do that first, they have them on Ebay also. Another thing you might try is to isolate the mother board from the case entirely. Cause if you have a bad ground and are getting a small amount of voltage thru case to mboard it will cause problems and eventually wipe out onboard cache etc.

ICQ# 12688790

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ronaldvrCommented:
The german computer magazine C't has excellent utils for testing and detecting all kinds of MB Stuff:
http://www.heise.de/ct/ftp/
the ctcm program should do the trick I think.
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bossbruinAuthor Commented:
ATTN: pslh----followed your intructions to a tee and got as far as "setting up hardware and finalizing settings" stage before i once again received a cab file error--- "corrupt setup(cab) file"  --- gave me the option to recover but unsuccessful--- this was the farthest I've ever been able to proceed with the installation and would deeply appreciate any further correspondance
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bossbruinAuthor Commented:
ATTN:pslh---sorry for taking so long but i've been working weird hours and had kinda given up on computer---tried your suggestions from mar.5,2000---see previous comment
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Patricia Siu-Lai HoCommented:
bossbruin, It's good to receive your feedback. Will re-organize and reply soon.
We gained precious experience and learnt techniques especially in tackling computer problems. As Dew_associates/Dennis said "Every question has an answer, it is just a matter of how far we are willing to travel to find it, and when we do, whether we are willing to accept it.".  Thus, don't give up. Cheer up and we'll walk through with you!       pslh
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bossbruinAuthor Commented:
ATTN:pslh---not sure if your last message was automated but if it wasn't should i turn the other(problem) computer off as it is still running and triing to recover(for fourth time)---if message was automated then i appreciate your help
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Patricia Siu-Lai HoCommented:
bossbruin, my last message is not automated as I'm now online doing something-else which is in urgency for me and has given you a short instant response.

<<should i turn the other(problem) computer off as it is still running and triing to recover(for fourth time)--->> It restarts automatically to recover or not? Please tell me what happens now on your screen of that problematic computer as I'm not in front of it.   pslh
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bossbruinAuthor Commented:
just keeps giving me the "windows will attempt to recover from...." message and goes thru it again----after i hit "ok" it goes thru it again
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Patricia Siu-Lai HoCommented:
bossbruin, <after i hit "ok" it goes thru it again>, not hit OK and hit cancel to suspend the installation. We will recover it later.   pslh
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bossbruinAuthor Commented:
thanks
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dew_associatesCommented:
I'm just listening for the moment.
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bossbruinAuthor Commented:
after my last correspondance with pslh the installation gave me the option of skipping a file(unfortunately i didn't record the name)---this was after 5-6 "recover" attempts.  Anyways the installation proceeded and everything appears to be working correctly now so I have accepted pslh's mar.5 directions as my answer----thank you all for your time and patience---and a special t.y. for pslh ---i'm still not quite sure what part of your directions were different than what i'd previously tried but they worked.
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Patricia Siu-Lai HoCommented:
bossbruin, so dramatic! Thanks indeed!!  pslh
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dew_associatesCommented:
Well done Pat!
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Patricia Siu-Lai HoCommented:
Thanks Den!  ;)    pslh
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bossbruinAuthor Commented:
thought you'd like to know that skipped file was a video driver which i was able to download from winfiles.com---once again thanks all
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Patricia Siu-Lai HoCommented:
bossbruin, thanks for your info.  pslh
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