Microsoft Word Err=1084

My computer was Y2K compliant but apparently not Y2K+3day compliant and wouldn't boot on 1/3/00.  On 1/1/00 everything was fine....except for the multiple reboots I had been experiencing for the last couple of weeks.

So I got a brand new-almost screamer and put my old hard disk in, copied my MSOFFICE folder onto my new C-drive and re-installed Office.  

Every time I open office (blank document) I get the above error
stating that "Word cannot open this document template" and gives me an OK button.  I press OK and continue on just fine.

I can't find anywhere what document template it is referring to or what Err=1084 is about.

I get the same error when double clicking a document from my file manager, but once I've clicked OK, I can open any document and not get the message.

I use Word as a necessity for memos, etc., I'm not an expert Word user and I think it's something simple, but I haven't a clue!

Win95 4.00.950B
Word 95   Version 7.0

Any ideas?

Thanks,
JP
jp021897Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

calacucciaCommented:
Hi JP,

Following article shows a similar problem, but it's not exactly the  same (Word 6, HTML-documents)

http://support.microsoft.com/support/kb/articles/q129/5/57.asp

It gives an idea though of what might be happening.

Another article, shows the dame error message when opening Word 2000, and some tips and solutions, may be worth a try to look at:

http://support.microsoft.com/support/kb/articles/Q224/0/25.ASP

And another one which talks about this kind of error (and for Word 97 this time)

http://support.microsoft.com/support/kb/articles/Q112/4/96.asp


From all this, it looks to me that you have a problem with the StartUp folder, pointing to the same folder as the UserTemplates folder.

You should check and change if this is true one of both folders.

Hope this helps,

Calacuccia
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
calacucciaCommented:
Hi JP,

is your problem solved

Please report back

Calacuccia
0
jp021897Author Commented:
No it doesn't.  I thank you for the help.  I checked more at the MS site, but this was the closest and there are not two folders the same in my File Locations.  Still searching for an answer
JP
0
jp021897Author Commented:
Sorry it took so long to get back on this.  However, I just corrected the problem today.  I tried everything suggested by those three documents including creating a config.sys file with a Buffers=45 statement in it, rebooting and still got the same problem.  

What I finally did was move what was in my MSOffice\Winword\startup folder into a sub folder called hold.

Presto! Bingo! Bango!  That worked.
0
calacucciaCommented:
I'm glad you found a solution finally.

Cheers,

Calacuccia
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.