Error Message on e-mail

One of our users keep getting the error message:  "Illegal Circular Use: Email Processing".....I remember getting this kind of message in the past but I don't remember how we fixed it...can anyone help to refresh my mind?...Thanks a lot

zdimaAsked:
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rfharrisConnect With a Mentor Commented:
Er .. "her."  <smile>

Glad you have it solved!
-- Rhonda
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rfharrisCommented:
Does this message appear as a pop-up dialog when user opens mail database or initiates specific actions in the mail database?

If so, it may be that the mail file design is beyond the means of the Notes client version (example: mail file using a 4.6x template when the Notes client is at 4.5x).

Try replacing the mail file template with a previous (older) mail template design to properly accomodate the Notes client version.
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ghassan99Commented:
Yes this is common, but necessary that they are using new template on an old client, it happens also on R5 clients!Changing the template might work anyway.  
Which version r u using?
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ArunkumarCommented:
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zdimaAuthor Commented:
rfharris and ghassan99:
You're both right.  The user is running R5.02a and replacing the design template fixed the problem.
Thanks for your help!
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ghassan99Commented:
rfharris, got it first.  I guess the points should go to him.
Cheers
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ghassan99Commented:
her:) sorry for the mixup
u dont get much ladies around here:)
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