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Help for Win 98 Lockup!

My Windows 98 keeps crashing. I ran Norton Utility Fix Doctor and it says,"The Active X/com sections of your Windows Registry contain one or more invalid entries. This can cause your computer to crash." There were 91 of these errors reported by Norton Utility. Please Help!
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droopdrws1011300
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droopdrws1011300
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1 Solution
 
dew_associatesCommented:
Droop, unfortunately you're going to have to make a choice between the Win98 utilities and Norton when doing repairs. Anything less than their Norton 2000 version makes a mess of the registry as well as files structures.

Give this a try and let me know how you make out. Have your Windows 98 CD Rom disk handy.

1.      Reboot the system and either hold the Ctrl key down right after memory post or when you see the “Starting Windows…” dialogue, touch the F8 key.
2.      Choose #5 Command (MSDOS)  Prompt only.
3.      At the dos prompt, change directories to X:\Windows\Command, with “X” being the directory where Windows is installed.
4.      Now type SCANREG/FIX <enter>
5.      Follow the dialogue and let Scanreg review your registry and make any necessary repairs.
6.      When Scanreg is done, reboot into Windows.

NEXT:

1.      Insert your Windows 98 CD Rom disk into the drive.
2.      Click Start, Run and type  SFC <OK>
3.      This will start the System File Checker.
4.      Click on the settings button and select “Check for changed and deleted files” and click OK to start.
5.      Replace any files that are detected as bad or corrupt. Also watch the file dates carefully and always try and replace older files (pre-May 1998) with newer files, and most important, always use the latest version numbers for all files. SFC will copy the old file to X:\Windows\Sysbckup in case you need it back.
6.      When SFC is done, reboot the system and note the performance.

Dennis

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droopdrws1011300Author Commented:
Thanks Dennis for your reply. I do not have my Win 98 disk, but i do have my emergency start up disk. Will that work?
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dew_associatesCommented:
Unfortunately droop, it will not. You will need a Win98 CD in order to extract any necessary files that may be corrupt, missing or the wrong date.
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droopdrws1011300Author Commented:
ok. I will try what you suggested and pray for the best. Thanks again for your help!
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dew_associatesCommented:
Okay, I'll wait to hear from you!
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droopdrws1011300Author Commented:
ok. i just ran through everything you've instructed me to and so far so good. none of my files were bad or corrupt but i did have a lot of 1996 files that were listed as current so i restored the may 98 files. you mentioned the win98 utilities? what utilities? are those the other items on the cd rom?
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dew_associatesCommented:
Yes, Win98 comes with its own set of tools, and when used, there's very little in Norton you can't do it Win98 by itself.
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droopdrws1011300Author Commented:
thanks again! i'll remember that. i was wondering what all that other stuff was on the disk.
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dew_associatesCommented:
Actually many of the tools you can use frequently are in Accessories\system tools.

By the way, then I take it we have resolved this issue? That being the case, I'll block this question with an answer and refer to the dialogue above.
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droopdrws1011300Author Commented:
thanks for the courteous assistance by you and your staff! it's so hard to find good help these days. thanks again! Charles
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dew_associatesCommented:
Your quite welcome anytime Charles!
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