Link to home
Start Free TrialLog in
Avatar of badler
badler

asked on

System Information Won't Run

I can't run MS System Information (MSINFO32.EXE).  When I try to run the program I get these error messages:  "MSINFO32.EXE:  A device attached to the system is not working," and "The MFC40.DLL file is linked to missing export MSVCRT40.DLL:_purecall."

(I'm then invited to click "OK," of course.)

Both DLLs are on my computer.

How can I get System Information (part of System Tools) to work again?

Thanks!
Avatar of nascaraddict
nascaraddict

where are the two files you referenced located?
Avatar of dew_associates
Badler, insert your Win98 cd into the drive and then click start, run and type in SFC and click OK. Now extract all 3 files you note, one at a time and replace those on your system. If necessary, you may have to re-register the DLL file, but thats easy enough to do. Replace the files first!
Avatar of badler

ASKER

That did the trick:  Your question led me to the solution.  

Both DLLs were in my \windows\system directory, but the MSVCRT40.DLL seemed to small a file (in bytes) to be correct.  I just copied the same DLL from another computer and now System Information works fine!

--Bill

ASKER CERTIFIED SOLUTION
Avatar of dew_associates
dew_associates
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial