Link to home
Start Free TrialLog in
Avatar of Kostas Harvatis
Kostas HarvatisFlag for Greece

asked on

Pshop 5.0 won't start

Trying to run PShop 5.0 on a P-III @450 with a Gigabyte BX2000 board. It runs ok on my old MMX233 but now it will not run. It runs just once after installation and then it crashes during initialization. Tried with other RAM DIMM, same again. Everything else works just fine... could it be the board or some other incompatibility??
Avatar of Cronus
Cronus

Get PShop 5.5
......eh...No doubt you've tryed uninstalling and reinstalling...
So, I guess I can't help you.
Try installing to a diff directory.
Sometimes helps.
Are you using any other artistic progs?
Like Corel or Paint Shop?
That messes stuff up.
Get PShop 5.5
How much RAM do you have? I would just try to free up some space first before trying to open it. I've had the same problem with some other apps on my computer before and freeing up space usually helped.
Avatar of Kostas Harvatis

ASKER

I now have 128MB of RAM. I have installed only PSP4 which is quite harmless. The point is that on this PC I have much much less S/W than my old one (where everything runs fine...).
I'll try to get a copy of 5.5 and try again. Keep in touch.
PShop 5.5 has the same problem:
PHOTOSHP.EXE causes fault in PHOTOSHP.EXE...
Adjusted points to 400
Have you checked what processes are running in the background?

Are you using Win95,98 or WinNT

If you let me know then I can work out what could be happening.  It sound s as though there is a conflict between background processes, but if this is not so I would be inclined to start cheking out the hardware working back towards the mother board.

I am using Win98 First Edition. By "processes" you mean those that task manager shows, right? If now, please specify.
check plug-ins
Hi Harvk,

Would you try this?

Go into photoshop, (it won't start for you right now, correct?) and find the Adobe Photoshop prefs.psp file and rename it old prefs.psp and then try starting.

Does that do it?

Let me know, we can find a solution to this.

kencam
Kencam,

I have no prefs.psp file or anything like it at all. And by the way, installation never gets to install the adobe gamma.cpl file as well (although I have the icon in the control panel).

Currently I have the 5.5 and Imageready runs ok. PShop: same problems.

are you sure you have enough room on your computer to install the program? check your c drive for space.
ASKER CERTIFIED SOLUTION
Avatar of ullaspa
ullaspa

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Harvk,

Your problem is with the fact that your system will not install Photoshop.  You say that there is no Prefs file in your photoshop installation.  I wouldn't try anything so desperate as ullaspa has suggested.  Did you completely uninstall PS, removing all the directorys under Adobe and then remove the adobe directory, quit to dos, run scanreg/fix, reboot, run scandisk, reinstall PS as I recommended earlier?

If not, please take the few minutes that will require before you reformat and go through that headache.

Kencam
I have installed PShop 5/5.5 alone *and* after formatting the HD and doing a clean windows installation. Plenty of GB free by the way. So even under the best circumstances it won't install correctly. I have even installed the PShop right after windows with a very very clean registry. I think I have tried everything obvious and just can't believe that it could be a motherboard incompatibility. I always delete the adobe directory, check the HDs, clear the registry... Even tried Windows 95.

If I haven't mentioned, Pshop 5 & 5.5 crash during "ICC Engine" init.

And all this happens when I'm about to get a $600 negative scanner! I'm going nuts...
Adjusted points to 450
Let me ask if you have contacted Adobe for customer service support?  It is possible that you have a defective CD.  That did happen to me with one update I got directly from Adobe, and they replaced it via overnite express.  

The situation you are describing is not normal at all, and I think you must contact Adobe for the solution.  

As an alternative, can you install Photoshop effectively with the CD you have on another computer?
Yes! On my old 233MMX it works perfectly :( Cd seems very ok...
Is there some reason you cannot contact Adobe?
Well, it is well known that this "OS" is the source for all kinds of terrible problems! :)