Such a basic problem (and common, apparently), but this has flummoxed Microsoft and my hardware support guys as well. Can anyone help?!
I have an HP Pavilion 8519: PIII550, 128Mb, 13Gb, Win98SE. Standard h/w except for a Matrox Millenium G400 32Mb and HP SCSI/ScanJet. Also a DeskJet 970Cxi running off USB. Various software like Norton SystemWorks 2000 and Office 2000, but that's irrelevant as you'll see.
Suspend starts correctly, but usually (9 times out of 10) when I restart, something crashes Explorer (Program Manager). This usually happens when the screen is still off and I have to hit Return (presumably for 'Close Program') before the screen springs to life again.
Once it happens once, suspend then works fine. It seems to crash the offending driver or program and then it's happy. problem is, I can't work out what that damn offending item is!
By the way, this only happens if I disable 'Load Power Management' from automatic startup. With Power management loaded, the system just hangs and will not resume.
Before you start wondering what programs might be causing all this, I have used msconfig to disable all initialisation files, registry Runs, etc. And then it still happens with only Explorer, msgloop, and msg32 running.
What about hardware? I have disabled and/or removed virtually every selectable item of hardware (that I dare) and rebooted and it STILL happens.
I.e. with virtually no drivers except the minimum and no other programs running the problem still recurs.
So - can anyone suggest anything? I really want to get this feature working.