appletalk and printers missing in chooser

Posted on 2000-01-18
Medium Priority
Last Modified: 2013-12-27
In a network of 3 macs, using appletalk to print to 3 different printers, two of the macs are having printer problems. All three are running OS 8.5. The printers are a Tektronix, Apple laser, and HP Laser Jet 5si. Two of the macs are mainly having the problem. If one mac can see all the printers in the chooser, then the other mac can only see two out of the three. The third mac can usually see all the printers. If you powercycle the printers then the printers that show up may change. For the two that are having the problem consistanly, one will have three printers available and the other one will see two. Or, one will only see one and the other one will see two. ??? Please help.
Appletalk confused!!!
Question by:glo_420
LVL 30

Expert Comment

ID: 2365052
It sounds like maybe the printers are tring to use DHCP or somesuch. I know that should be unrelated to appletalk but it something to look at. Do 2 of the printers have the same IP address assigned to them?

Expert Comment

ID: 2378439
The 5SI should have no problem whatsoever, you can go to the 5si and print out the configuration page by pressing online, then menu 3 times, then item once. Print out the configuration, the second page will show the network properties. You can also configure the MIO card to not use DHCP at all if you want and have it only use appletalk. When you power cycle the machines, do not cold reset them as they will lose their appletalk zone and any network configurations. You can remove the jetdirect card and cold reset the machine by holding down the online key when turning it on, this wont reset the mio card and then you can power down again and restart it with the card in. The tek works almost identical to the HP in all the ways described aboev, just print the menu map to help you through the menus. The apple printers are almost always the same as the hp's as well, but you havent specified which one, cause some are indifferent. You should definitely print out the configurations on each printer and use them to "Find" each printer on the network with something such as "HP LaserJet Utility" Then name all the porinters and put them all in the same zone. Make sure you have the proper ppd's loaded for each printer on each mac, and of course the laserwriter8 extension loaded and then same on all macs. Use the same extension and ppd's on all three macs and you shouldn't have a problem. Are you using the "PrinterShare" extension to share the printers? Is there even a zone, or is it all localtalk? You might need a utility called "localtalk bridge" as well on the computers where the printer is attached to so it can be seen across the whole localtalk network. Or are they all on ethernet. I would call this an answer, but I think I need a bit more info on this particular network and all before we can solve the issue completely. heh, this really can be kinda complicated and not an "Easy" question.

Author Comment

ID: 2381720
Problem fixed.
I am deleting this question. Friday I found a setting that was overlooked. In appleshare or appletalk, under advanced, two of the macs were using the same node #. I changed one of the node #'s and that resolved the problem. I'm not sure who or how the node # was changed, but it was changed. Thanks for the help.
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Author Comment

ID: 2381722
This question has a deletion request Pending

Expert Comment

ID: 2383771
This question no longer is pending deletion

Expert Comment

ID: 2383772
Well, sheesh. Did I actaully help ya then? I did mention to check all the names of the printers on the network. What are you talking about with node#?

Author Comment

ID: 2385466
Brian b...Thank you for your help. However, I resolved the problem friday and you posted your comment on Saturday. The node# I am talking about is in appletalk. If you go to the apple, then control panel, then appletalk, click on edit, go to advanced user defined, then appletalk address. There you will see node# and an address range. The two macs that kept losing the printer in the chooser were using the same node #. So I changed the node# on one of the macs and that fixed it immediately. All three macs could see all the printers in the chooser. Thanks for your help guys.

Accepted Solution

TheHub earned 150 total points
ID: 2393135
Open up the AppleTalk Control Panel, pull down the Edit Menu and select User Mode. Uncheck the User defined box at AppleTalk address, Save changes, Close.

What this does is allow the Mac to dynamically assign AppleTalk addresses.

Good Luck,

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