Bad video driver???

6 hits when searching for Windows 98 and Trident Video Driver:

http://search.support.microsoft.com/kb/psssearch.asp?SPR=w98&T=B&KT=ALL&T1=7d&LQ=trident+video&PQ=PastQuery&S=F&A=T&DU=C&FR=0&D=win98x%2Bor%2Bierelease%2Bor%2Bcustserv%2Bor%2Bcrossnet&LPR=%22windows+98%22&LNG=ENG&VR=http%3A%2F%2Fsupport.microsoft.com%2Fsupport&CAT=Support&VRL=ENG&SA=ALLKB

Do you have a Packard Bell?

SYMPTOMS
When your Packard Bell 4500 computer goes into standby or suspend mode, it may stop responding (hang).



CAUSE
This issue can occur if you have a Trident video adapter installed in your computer and you do not have the latest version of the Trident video driver or the Trident video driver is damaged.



RESOLUTION
To resolve this issue, contact Packard Bell to obtain the latest Trident video driver for the computer. For information about obtaining Trident video drivers, click the following link to view the Packard Bell Web site:

http://www.packardbell.com
The third-party products discussed

Are you using the supplied Trident Video Driver that comes with Windows 98 and/or have you checked for an update of the driver to ensure you have the most current?  This is the driver for some Trident Video cards that Windows 98 provides; but unclear if this is the most current:

TRID_PCI.DRV

damn you and your mega links astaec.

just kidding but wow!!!

anyway, I've seen this happen when the proper driver was not installed for the monitor.

do this

restart the computer and hit F8 until you see the Start Up Menu
choose safe mode
right click on My Computer and select properties
click on device manager
click the + next to monitors
post here what is listed there

Ok guys, here's the deal. i changed the monitor that it was looking at (monitor unknown)tob the correct monitor and model. that fixed the vertical lines on the desktop, but that damn line next to the mouse pointer won't go away. i loaded the driver that came with the mouse, so it should be correct. any suggestions?

My mind works in spurts; and I always want to find my own way through the chaos so appreciate links that help me do that.  That's the reason I provide them, 1cell.  But I get your drift (so to speak).

Just last week, changed monitors, and in normal mode all was well; in safe mode there were FOUR monitors in device manager.  Finally found the correct MultiSync P750 INF file for the correct monitor which resolved the similar problems we experienced with the incorrect monitor AND graphics adapter.

Computers, great fun.  

Want some more links?

Asta

hehe, I hope you know I was just giving you a hard time astaec.

jtupper, try getting updated video drivers.

You could try turning the Hardware acceleration down a little and see if that helps, sometimes this helps with problems with the mouse pointer.
Open System proprerties (right click on My Computer and click properties) Then click on the performace tab, click on the Graphics button, now move the slider to the left a couple of lines and see if that helps any, if not you can change back to original settings

1cell, i tried to update driver from win 98 cd but it tells me that it is using the most up to date driver already. i do know now that i have a Trident TGUI 9680.
Rayt333, i tried changing hardware acceleration and got nil.

Good morning.

Jtupper, have you tried the Display Troubleshooter located here?
http://support.microsoft.com/support/tshoot/tshooterlist.asp?TPR=w98

So far every HIT I've found for this Trident product has Windows 95 drivers and none indicate a WIndows 98 compliant driver.

I'd try start-run-msinfo32-tools- DirectX diagnostics.  It checks drivers for key components and includes information on Windows 98 compliance and/or certification.

1cell:  You bet, it cracked me up.

http://www.drivershq.com/List/video/Jaton/Jaton.html

They list various drivers for your setup and versions; perhaps helpful. They showed version 4.02.11 for Windows 95.

---

Did find lots of communications in tech newsgroups about this but again, all points to Windows 95 some PCI some not.

jtupper, by updating the driver, I meant get an updated driver from the manufacturer.  Simlpy updating the driver through windows will only find the most current driver already on the system.

here's a link for your video driver.

http://www.tridentmicro.com/Drivers/w98-TGUI.exe

install those drivers

Wow, 1cell, a link?  Tee Hee, I'm changing my search engines!!  You probably came upon this with lightening speed, right?  ROFL (just found out what this means, rolling on the floor laughing).

All kidding aside, glad you found it and hope it's the fix.

Asta

links are good unless they take 5MB of space on the clipboard when copied. ;-)

I'm not sure that it will solve the problem but lets eliminate possibilities.

;~>  Well, get HUGE clipboards and many of them (as Office 2000 seems to provide) tee hee.

I agree with you, 1cell, updated drivers are important; but still believe that the initial screen displays as Jtupper described them  were a direct result of erroneous and multiples of monitor assignments.  Who knows what the unknown monitor INF was and refresh rates, etc.  

Listening for more (after clearing my clipboards).

1cell, i used the link for trident...its the same driver i was already using. in safe mode the only monitor shown is the studioworks 76i, i am actually using the 77i but this was the closest i could find.

astaec, i did not understand what you meant about directx diagnostics, please clarify.

thanx!

Asta: in directx the only problem i find that matches is vertical lines on screen. i've been able to resolve that problem, now it is just a single 1 inch line next to my mouse pointer. i did go through the directx diagnostics and it could not find a solution to my problem. I am stumped and don't know what else to try.

now i'm really confused, that damn line went away all of a sudden, hell if i know why!!!

oh, but astaec made it happen?

just kidding, good news

http://www.lgeus.com/77i-m.html

This gives 77i specs.  Looking for any INF updates or info on it relative to settings; perhaps the refresh rate or some other issue can explain further.

Is all is OK now and you've granted me points and  a B grade.  Is this what you want or did someone else help you find your solution?

Thanks.  Sorry for the delay in responding, ill.

Asta

Monitor Driver Updates found when searching for your 77i.

http://www.lgeservice.com/drivers.html#Monitors

Link mentioned above before I hit submit too soon.

astaec, i granted you and 1cell points for the question. you both pointed me in the right direction as far as the proper video driver and monitor settings. as for the line next to the mouse pointer, well nobody actually figured that one out. i was using my machine and it just went away all of a sudden, for what reason i don't know! after all we are talking about Windows right? the moral of the story is that the problem is solved (for now). thanks for all your help.

P.S. thaks for the link on my monitor!