Lost sound & video quality

My OS (Win95) was getting "Buggy" so I wiped it out and re-installed it from my CD. Now I have no sound.  I have the "ASOUND PLUS" driver installation disk which I've run but no sound card is shown in Device Manger and Win95 doesn't detect the hardware.  The sound was working fine before I wiped out the "buggy" system.

Any suggestions?
lodidadAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
MrbreezeConnect With a Mentor Commented:
Lodidad,
Alright!!! Glad to hear you got the sound. The mark in the IDE will stay if the CD isn't ide but atapi so it isn't a problem lest it doesn't work. You could check the properties of the Cd and make sure it isn't checked in the DMA box. Without uninstalling the bus driver and reinstalling it the mark will stay and even might after that.
Take care and the next time you got problems take them some where else..LOL
Just kidding, be sure to come back if I can help again.
                           Mrbreeze
0
 
lodidadAuthor Commented:
Edited text of question.
0
 
bchewCommented:
In Device Manager, are there any yellow "?" or "!" marks?  If so, where are they?  If not, Go to Control Panel, Add/Remove Hardware and add the sound card there.  Choose the "Have Disk" button, and put your diskette in the drive.

Bert
0
Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

 
lodidadAuthor Commented:
There is a yellow question mark at "Other Devices", and the expanded tree shows yellow question marks for "OPL3-SA2 Sound Board", "PCI Bridge" and "PCI Universal Serial Bus"
I went through the "Have Disk" routine at the "Sound, Video and Game Controllers" category ( for adding new equipment), but still no sound.  When I tried adding new equipment at the "Other Devices" category, I couldn't find the OPL3-SA2 sound board listed nor was Yamaha listed, the company that made the sound card.  
0
 
bchewCommented:
Delete all items with the yellow question marks, shut own and reboot.  If Windows discovers the sound card and requests the driver, insert the diskette at that point.  If it does NOT find any new devices, start again with the Add/Remove hardware wizard.

Bert
0
 
lodidadAuthor Commented:
I deleted all three items with yellow question marks.  Windows did discover all three items when the system was booted up, but none of the floppies I have apparently have the correct drivers on them.  Tried adding with the Add/Remove wizard and got the same results.  I haven't a clue as to the source of the drivers.  I exhausted all my possibilities.  I suppose I could try Yamaha's web page (if they have one) and see if I can download a driver from there.  Any other suggestions?
0
 
lodidadAuthor Commented:
Edited text of question.
0
 
lodidadAuthor Commented:
I saved a copy of the old "buggy" Win95 on my hard drive before removing it and re-installing.  Is there any possibility that the sound card driver could be retreived from the saved "buggy" version or isn't the driver something that would be in Windows?  If it might be there, any idea how it might be found?
0
 
MrbreezeCommented:
Lodidad,
Do you have a listing for the sound card in Device Manager now? Do you still have any yellow marks? You said you have the install disk that came with the sound card. Put the disk in the drive and double click it from My Computer and see what files are listed on it. Do you see anything referencing something like OPTI????
                     Mrbreeze
0
 
MrbreezeCommented:
Also look in the autoexec.bat file of the old buggy Windows and tell us what it says
                        Mrbreeze
0
 
lodidadAuthor Commented:
I now no longer have a listing for a sound card in Device Manager and running the new hardware wizard doesn't detect a sound card nor does Windows when I restart the computer.  I have no clue as to where it went.  Strangely, I just received an animated greeting card which did play some sound, although the quality was not very good.
I note when the computer is starting up that an OPL3-SA2 sound card is shown during that startup process as follows:
       
      Card No 1  Device 0  IRQ5 DMA  0,1
      Card No 1  Device 1    NA  DMA  0,0

Windows did pick up the PCI Bridge and the PCI Universal Serial Bus when it started up again, although I haven't found drivers for them either.
I don't know that I have the install disk for the sound card.  My computer is generic and I tried all the disks that came with it, but none worked.
I searched for an autoexec file in the non-active version of Windows and came up with a blank.
The active version of Windows had the following for autoexec files:
    Autoexec  c:\        0 kb   MS-DOS batch file
(double clicking that gives the following:    C:\>)
    Autoexec  C:\unzipped\idecdrom   1 kb  MS-DOS batch file
(doulble click that - C:\uinzipped\idecdrom>LH A:\mscdex.exe /d:mscd001)

0
 
MrbreezeCommented:
Lodidad,
Ok let me get this right. Device Manager is showing a PCI Bridge and USB Controller with yellow marks right?
1)The PCI Bridge is something that would come from your motherboard company. It should be included in the disk that came with it. If you don't have that if you can determine the brand of the board you can probably get it from the board makers web site.
2)The USB support is not included in Win95, you have to get the USB Supplement from Microsoft. I don't have the link right off my head but I will find it in a moment
3)If the card is not showing up at all, open the case and make sure it is hard seated in the slot.
The PCI Bridge update may very well help find it. Look on all your disk and see if you find a file name anything like that.
Look on the board inside the case and see what you can read off the big square chips. Something with the name Intel or VIA and the numbers on them and maybe we can figure out what you have.
Win95 doesn't include most of these types of files so you have to manually install them.
As far as sound from an animated card, most use MIDI files but some will use Wav and Window will play the wav through the computer speaker. You may have an integrated sound chip and not a physical card so take a look and tell us all you can about what is in there
                     Mrbreeze
0
 
bchewCommented:
Use your "ASOUND" driver disk.  Go to Control Panel, Add new hardware, and select "Sound Card", then "Have Disk"  Put the ASOUND disk in the drive.  Tell us what happens.

You may be able to use the driver from your "old" Windows, too.  When the hardware wizard asks for the location of the file, click "Details" and tell us what it says.

Bert
0
 
lodidadAuthor Commented:
To Mrbreeze - Yes, the PCI Bridge and PCI USB both show yellow question and exclamation marks.  I've had an E-mail response from Yamaha telling me that I might have an imbedded chip or a chip on a card made by another manufacturer.  But before I open it up, I'm considering another option.  See my response to bchew, which follows.

To bchew -I tried adding new hardware in control panel with the ASOUND floppy in the disk drive.  The response is "The specified location does not contain information about your hardware" so I assume that isn't the proper driver disk.
The hardware wizard doesn't give me the option of clicking on details in any of the screens.

Another thought that occured to me was whether it might be feasible to restore the old system from a backup tape I made in December.  Granted it would be the old "buggy" system, but if there were some way to identify the drivers associated with my three problem areas, I could copy them to floppies and reinstall them after I clean out Windows and reinstall it, assuming I'd lose the drivers again as I seem to have done this time.  If that is feasible, then I need to know how to isolate and identify the drivers.  Device Manager doesn't provide much in the way of details about drivers.

Also, if I restore from the tape backup, should the Windows Registry be restored?
0
 
MrbreezeCommented:
Lodidad,
Let me offer this and see what you think.
1)The PCI Bridge is the means for Win95 to communicate to the slots and chips on the bus. If the drivers for the PCI Bridge are not there, Windows can't recognize the slots and chips. Since it can't recognize the chips it doesn't know that there is any sound card, whether embedded or on a card. If the bridge was installed it would see the chips and it would be able to associate the drivers to the chips. The Asound Disk you have is probably the sound drivers but windows doesn't know that because it can't read any information from the sound card(chip). Does that make sense?
The PCI Bridge is not difficult to locate once we can determine the chipset on your motherboard.
2)The USB is the same problem almost. Win95 knows that it is there but it does not have the drivers to load for it, they are easy to locate and I will find them before I post again.
3)Loading the PCI Bridge and USB Supplement is far easier, IMHO, to load then to try and restore a buggy backup just to try to ID the same thing we need to install

Does any of that makes sense to you?
                           Mrbreeze
0
 
lodidadAuthor Commented:
To Mrbreeze
Yes, your comments make a lot of sense.  Since my last posting, I checked my backup tape.  It won't be necessary to restore the buggy system.  The tape gives me picture of all files and subfiles just like Windows Explorer, so if I know where to go for the drivers, I can just restore them and not the rest.  I assume I would still need to identify the
motherboard chipset, etc.  I do have a disk labelled:
 "430 TX IDE DRIVER
(1) WIN95
(2) WIN/ NT
(3) OS/ 2
(4) AWARD USB DRIVER"
 Is that of any help with this problem?

The owners manual, like most of them, doesn't provide any numbers to call or even the complete name of the Mfr.
On the back cover there is logo, which looks like a couple of anchors and the initials 'DNV".
0
 
MrbreezeCommented:
Lodida,
Progress. The option #4 is the USB driver you need. Go to Device Manager and double click the entry there for the USB that you said was in yellow. There should be a Driver tab or button to reinstall driver. Put the disk in the drive and click Reinstall driver. Follow the dialog closly and direct it to the folder on the disk that is named Award USB Driver and tell it ok. Be sure you follow the box to that folder or it will not find it.
The #1 option is the IDE driver and it may have the PCI Bridge in it. It will be in the Win95 folder. What you have on that disk is the driver for #1Win95
#2 Win/NT, you don't want it and #3 OS/2, you don't want it either.
Open the disk to the Win95 folder and see what is in there.
                       Mrbreeze
0
 
trekie1Commented:
consider upgrade to win98 and all these problems will go away  , 1 of my comp has these same problems with win95
0
 
lodidadAuthor Commented:
To:Mrbreeze  I tried your suggestions, and here's what happened. (1) Double clicked on PCI Bridge Properties, which brought up a screen with a general tab and a driver tab. Under device status it stated "The drivers for this device are not installed correctly. To install the driver for this device, click the driver tab, and then click Update Driver. (Code 28.) The driver tab states "No driver files are required or have been loaded for this device." (2) Clicking on Update Driver brings up the Update Device Driver Wizard which says to insert a disk or CD-ROM that contains the updated drivers. It recommends that you let
Windows search fro an updated driver. (3) If you select the "No" option, a screen comes up that lists the different types of devices, and "Other devices" is highlighted.  Clicking next brings a screen requesting that you click the manufacturer and model of the hardware.  The only option under models is a highlighted "Unsupported Device".  You can't change it or delete it. If you click back, Windows automatically searches for a driver, or if you click finish, you get a screen similar to the first one, except now it is labeled Unsupported Device Properties and notes "This device is working properly". Back at (3), if you select
the "Yes" option, a screen comes up which shows the computer searching the floppy drive (and then, the CD-ROM if one was inserted).  The next screen notes that "Windows couldn't locate an updated driver".  If you want to continue using your current driver click "Finish".  If you want to search for a driver manually, then you click "Other ocations". If you do that, you get a screen where you can designate the location.  I designated the floppy drive, and click on "Browse".  When the contents of the floppy were shown (items 1 - 4, as noted in my last message), scrolling down to any of them didn't activate the "OK" button, and all I could do was click on "Cancel".  Where do I go from here?
0
 
MrbreezeCommented:
Lodida,
First don't get frustrated...LOL...
Ok if the file you want is in the folder of option 1 it has to open to see it. At Step 3 "I designated the floppy drive, and click on "Browse".  When the contents of the floppy were shown (items 1 - 4, as noted in my last message), scrolling down to any of them didn't activate the "OK" button" you should have been able to double click the #1 folder and it would go deeper into the folder and revealed an .inf file.
Put the floppy in the A: drive and open the #1 folder and see what files are in it.
The options we have is to find the PCI Bridge driver by finding out what chipset you are using or as suggested earlier upgrade to Win98 and it will have them. If you can't get to the PCI bridge file we got to open the case and find out what we are dealing with. Win95 was released before all these drivers came out so it doesn't include them, Win98 has most of them.
Tell me what is inside the folders on the floppy in option #1 and option #4
                          Mrbreeze
0
 
lodidadAuthor Commented:
One additional comment.  I was looking over the documentation that came with my CD-ROM drive and noted that the software is supposed to be installed as "Standard Hard Disk" under manufacturers and as  "Standard IDE / ESDI Hard disk Controller" under models.
Under Device Manager, it shows two hard disk controllers:
1. Primary IDE controller (single fifo) and
2. Standard Dual PCI IDE Controller.
Both are assigned to IRQ 14.

Is any of this part of my problems?
0
 
lodidadAuthor Commented:
In the USB folder, we have: "Readme"(text file) and "Winp2x4".

In the Win95 folder, we have " _inst32i.ex_", "_setup.lib",
"Piixdrv", "Setup" (with a computer icon), "Setup" (with a phone &* globe icon) and something that looks like the USB Readme file but withg "Win95" under it instead of "Readme".
0
 
MrbreezeCommented:
Lodidad,
In answer to the first post about hte Cd- that is a standard setup and the installation of the Bus drivers will deal with that.
The second part. Open that folder back up again
"In the Win95 folder, we have " _inst32i.ex_", "_setup.lib",
"Piixdrv", "Setup" (with a computer icon), "Setup" (with a phone &* globe icon) and something that looks like the USB Readme file but withg "Win95" under it instead of "Readme"." and double click the Setup icon. That should install the drivers we are looking for. Do that and lets see where we get
                             Mrbreeze

0
 
lodidadAuthor Commented:
Which Setup should I double click on ? There aree 3.
0
 
MrbreezeCommented:
Sorry, the one with the computer icon. Click on it one time and see if it is called setup.exe. That is the one you want
                         Mrbreeze
0
 
lodidadAuthor Commented:
I started on the one with the computer icon after looking at the properties for each of the 6 files.  That took me to a screen where I could install the "PIIX BUS MASTER IDE DRIVER FILE".  I assume that's right, but I'll wait for your confirmation. I jacked the points up to 250 because you're working so hard ! ...LOL...
0
 
MrbreezeCommented:
Thanks for the points but that isn't the important thing, we can get this thing working it is going to take some work. Thats the right one go ahead and install it and lets see if it gives us that bridge or not. The file is for a Intel chipset so I guess that is what we have in there. Might still need to look in there to get the right numbers to get it all working.
                         Mrbreeze
0
 
lodidadAuthor Commented:
I continued with the installation, getting to the point where it showed where the file would be saved - e.g. C:\PIIXIDE.  I stopped there and checked my C drive and that file is already there - with 6 subfiles -
1.  Ideatapi.inf     (setup info)
2.  Ideatapi.mpd  (MPD File)
3.  Piixvsd.vxd      (Virtual device driver)
4.  Readme.txt     (Text document)
5.  Seever.exe     (Application)
6.  Smartchk.exe  (Application)

Shall I continue to install or try to do something with the file already on my drive?
0
 
MrbreezeCommented:
Go ahead and install it and if it prompts tp overwrite anything tell it yes and continue.
I don't see the bridge in the list so we are probably going to have to dig deeper
                         Mrbreeze
0
 
rkcthCommented:
Not to say something condescending, but have you made sure you checked floppy disk, when choosing the have disk button? This may seem trivial, but I have done it more than once, and the default is unchecked!
0
 
rkcthCommented:
One additional thing here is the yamaha site location. It covers all of their sound cards
http://www.yamaha.com/ycaservice/group003/fgrop003.htm
Hope one of these helps:)
0
 
lodidadAuthor Commented:
To: rkcth - I'm not sure what you are referring to about checking the floppy disk, but I don't think that's the problem.  Windows shows drive A when searching for the drivers, and it always shows up as the default drive.  I had already contacted  Yamaha as noted earlier oin this series of messages. They say what I have is a chip embedded in the motherboard or a sound card made by someone else.

To:  Mrbreeze - I'll try what you suggest, but I can't get to it until Monday.  Yesterday, in Device Manager, I looked at devices by connection instead of type and found another yellow mark that I hadn't noticed before.  I removed everything with a yellow mark and booted up the system. This time the sound card was found, and I'm back to having three yellow marks under "Other devices" - PCI Bridge, PCI USB and OPL3-SA2 Sound Board.

On Monday, I'm also going to see if I can find where the 6 files were located in the 'buggy" version by checking the backup tape.
0
 
MrbreezeCommented:
Lodidad,
I'll wait to hear back tomorrow. We'll get it working one way or five or six others...LOL...
                                   Mrbreeze
0
 
lodidadAuthor Commented:
I searched the "buggy" system carefully and didn't find any of the six files there, for what that may be worth.
I printed out the text file that was in the ASOUND folder. Apparently, what I have is "Avance Logic ALS100+/ALS120 Sound System Software ver:ALS11.A0".  It also states that "ALS100+/ALS120 has three sets of driver and one set of VxD for Windows 95".  The Win95 drivers were listed as follows:
1. Sound system Driver (A3sndsys.drv),
2. OPL3 Driver (A3opl.drv)
3. MPU401 Driver (A3mpu.drv)
The VxDs were the same for all three - (A3sndsys.vxd).
I'm guessing that only one of the 3 is used, as when I searched my current system, all I found was an "A3opl.drv" in Windows\System designated as a device driver - 21 Kb modified 7/17/97.  When I searched the "buggy" system where the sound was working OK, I also found only one file "Opl3sa.drv" but it was 140 Kb and modified 2/5/97. Note difference in name & size.
In Device Mgr., the comments on the General Tab for the OPL3-SA2 Sound Board say "This device is causing a resource conflict. To resolve the conflict, use the Hardware Conflict Troubleshooter in Help. (Code 15.)  When the Resource Tab is clicked, it states "Windows cannot determine which resources this device is using. This is probably becaue Windows cannot assign a configuration due to a conflict with other devices in the computer." The"Conflicting device list:" is grayed out.
I found another text file I had printed sometime in the past titled "PIIX Bus Master IDE Drivers for Windows 95, Installation, Usage, and Release Note Information".
 Don't know if any of this sheds any more light on my situation.  Do we pick it up with trying to install the setup file from the floppy, which is where we left off?
0
 
MrbreezeCommented:
Lodidad,
Hello again. Lets go ahead and install the Bus Master drivers and then we can see about the sound. I went to the Alance site and checked out the card you have based on the last post you gave. Lets get the Bus working and then we can work on the sound. All three of the files you listed are needed. The last one #3 is the midi or game port.
So go ahead and install the drivers from the floppy for the bus
                         Mrbreeze
0
 
lodidadAuthor Commented:
OK. I ran setup and got two comments during setup -
1.  "Setup found an old version of the SMARTVSD.VXDF driver in your system. A copy was saved as: C:\Windows\System\IOSubsys\SmartVSD.VXX"
2. "This setup program modified the system MSHDC.INF file for use with the 82371FB, 82371SB
82371AB PCI Bus Master Controllers.
A copy of the MSHDC.INF file was made:
C:\WINDOWS\INF\Mshdc.000

Where do we go from here?
0
 
MrbreezeCommented:
Go to the Device Manager and click the + sign next to Hard Disk Controller and lets see what it calls it. Also look for any yellow marks.
                      Mrbreeze
0
 
lodidadAuthor Commented:
When I installed the files from the floppy, it found an old version of SMARTVSD.VXD and a copy was saved in IOSubsys\SmartVSD.VXX.  Setup also modified the system MSHDC.INF file for use with the 82317FB, 82371SB and 82371AB PCI Bus Master IDE Controllers.  A copy of the old file was also saved.
When I started up the system, it found new hardware  and built the driver base. It couldn't find the "ideatapi.mpd" file and gave the usual options for looking for the file.  After a few tries, I got the file loaded from C:\PIIXIDE.
Started up the system again.
Under hard disk controllers, I now have 3
1. Intel 82371AB PCI Bus Master IDE Controller
2. Primary Bus Master IDE controller
3. Secondary Bus Master IDE controller
The last one has a yellow exclamation mark.
I still have three yellow question and exclamation marks for the 3 devices in "Other devices"
0
 
lodidadAuthor Commented:
To: Mrbreeze
I've had it with this machine for today.  I'll be back on line tomorrow evening. I notice the time stamp on these messages is an hour off.  I'm on E.S.T.
0
 
MrbreezeCommented:
Lodidad,
I am on EST to in Florida. I am not sure why there is such a delay. We have made progress. The file that was on the disk for winp2x4 I believe is where we are going to find the cure to the marks on the bridge and USB.
I'll wait to hear from you tomorrow and we will be able to finish it I think
                      Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
I'm back and ready to pick it up again as soon as you are.  Maybe the Web site is is tied to the Central Time Zone?
      Lodidad
0
 
MrbreezeCommented:
Lodidad,
Good news and bad news from the last post. We Id the chipset now lets get the bridge for it. On the disk you had a file winp2x4. We need to run that. It has to be from a DOS prompt so Start,Programs and choose MS DOS prompt. Put the disk in and at the dos prompt type the path to that file. It is in the USB folder. Tou can see the path by typing at the dos prompt
a:
dir
that will reveal the dos name of the folder then use the command CD to chabge to the folder.
a:
dir
cd (foldername)
winp2x4

                                 Mrbreeze
0
 
lodidadAuthor Commented:
I ran the Win P2x4.exe v 1.10 from DOS.  It said at the end "The Windows 95 directory is C:\Windows (Y/N)". I typed "y" and was instructed to restart my Windows program right now! - so I did.  It found several new devices as it started up, some of which I didn't recognize and it went by too fast to make notes.  In any case, it loaded the software for everything it found OK.

Restarted sys. again and under Device Mgr., still have a yellow ! for the Secondary Bus Master IDE controller under Hard Disk controllers and a yellow  ? for the OPL3-SA2 Sound Board under Other Devices.  The PCI Bridge and the PCI Universal Serial Bus are no longer shown under Other Devices.

I wonder about the device with the yellow !. The installation guide for loading my CD ROM software talks about settting up a Standard IDE / ESDI Disk Controller.  That kind of controller used to be there.  Should it be there in place of the present secondary?

Wish this program worked like AOL's Instant Messenger.  I don't know when you're ready to respond again.
0
 
MrbreezeCommented:
Lodida,
The PCI Bridge and USB installed so that is over. If you look at the bottom of the Device Manager you should see a new entry for the USB bus and PCI bridge is under System. The CD player isn't DMA and so it would use a standard controller but that is part of the controller you have now. Win95 doesn't properly recognize the Intel chipset so you have to install the update which you have.
We are getting conflicting reports on your sound card. You said it is a ALS100+/ALS120 and that uses an Alance chip. Look again at all the files on the Asound disk and see if there is any file on there with the extention .inf
Windows needs the .inf to install it, if you don't have it we can download the drivers from Alance's web site
                         Mrbreeze
0
 
lodidadAuthor Commented:
MrBreeze
It is Avance, not Alance.  On the disk there are 30 files. One of them is A3sound.inf.  There are 6 ".exe" files, including one with the computer icon, like we had with the other disk.  There's a readme text file and a variety of other file types - .ini, .ex_, .dll, .lib, .err, .drv, .vxd, .z, .mid, .cfg, .ins, .pkg, & .wav.
Think I should just double click on the .exe file with the computer icon?
0
 
lodidadAuthor Commented:
P.S.  How do you know when it's necessary to run a file from DOS?
0
 
MrbreezeCommented:
Sorry Avance. Double clicking the icon with the computer will install all the files for the sound and the utilities. The inf will install the drivers. When you first tried to install the sound drivers that i.inf is the file that needed to be browsed to. Let Windows install all of it by double clicking that icon.
Some files have to be run from DOS and the easiest way to determine it is if you run it from Windows it will tell you...LOL... vice versa some have to be run from Windows and DOS will tell you.
Run that icon setup file and that should load the sound.
                        Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
I'm going to do that and then quit for the night.  I'll be available all day tomorrow if you have any time.  Let me know.  Maybe we'll (you'll) be close to having all these problems whipped!  Thanks for all your help so far!
      Lodidad
0
 
MrbreezeCommented:
Lodidad,
I'll be out most of the day tomorrow but once you run that setup and it gets the sound we can stop the problem with the Secondary yellow mark. If the sound doesn't install from that setup we will use the .inf and get it so. I' will post more in a little while that you can look at tommorrow and it may help you to solve it.
The yellow mark isn't going away until we get the others away and the sound one is the only one left.
                       Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
The sound still isn't working.  I have the Asound program on the C drive.  I even deleted the sound card to let Windows find it again but it couldn't find the software.  Directing it to the A drive only lets me get as far as the Win31-95 folder but not the files within it - same problem I had before.
                       Lodidad
0
 
MrbreezeCommented:
Lodidad,
Something isn't happening right. When you browse on the disk do you double click the Win31-95 folder?
I don't know if Win95 has the option like Win98 but see if you can do this.
Open the disk in the A: drive and right click on the .inf file. Does an option for install comes up in the context window. If it does click that and see what happens.
                           Mrbreeze
0
 
lodidadAuthor Commented:
When I browse the A drive and double click on the Win31_95 folder, it opened, but none of the files inside are shown.  Leaving the disk in to make sure I typed everything right, I searched "My Computer" for the 30 files in that folder.  Only 8 of them showed up in the C directory (in addition to A). I'm wondering if I should run the other five ".exe" files in that folder, although one would think that running the main Setup.exe file with the computer icon would be enough.
One of the 30 files is the "A3sound.inf" file. I right clicked on it and the drop down menu does have an "install" option.  I clicked on that, and something happened, but that file isn't one of the 8 in the C directory.
When I first posted my question, it was titled "Lost sound & video quality".  After posting but before getting a response, I solved the video problem when I found the proper drivers on a CD that came with my system (S3 TRIO64 SERIES, ViRGE, ViRGE DX).  We've talked about or used all of the floppies that came with the system, but I do have another CD titled "Drivers Utilities Ver 1.5" and on the label are the following: Mainboard Series, VGA Card Series, CD Wizard , PC-cillin OEM and Eng. V3.0.  It has a ton of stuff on it, but I don't have a clue as to what might have been used from that CD, although something must have or I wouldn't have the CD.
Does any of this help?
              Lodidad
0
 
MrbreezeCommented:
Lodidad,
Sorry so late, had a much longer day than expected. I went and read the User manual and tech book on the sound card. It is a combo card with a CD controller on it which might explain the conflict with the Secondary controller in deice manager. The utilities Cd can be used to manually configure the card but it is supposed to be PnP so you shouldn't have to.
We need to see inside the machine to see if the Cd is connected to the main board or sound card. If it is on the sound card we got to move it to the board. Some of the sound files would not show in the folder they would go into other folders but the setup file you ran should take care of the other .exe as you stated.
You got to look in there and see if the CD is on the main board or sound card
                          Mrbreeze
0
 
lodidadAuthor Commented:
I'm curious about why I'd need to change a connection if the sound was working OK under my "buggy" system.  Something else must have been changed to require a connection switch. Would re-installing the CD ROM drive software possible be an option?
0
 
MrbreezeCommented:
Lodidad,
Perhaps the words were to quick. What we have is a Secondary IDE channel showing a yellow exclamation mark which means that either the channel is disabled in the BIOS or it is conflicting with another device. If the channel is disabled in BIOS there is a reason for that and the most logical reason would be that the CD is connected to the controller on the sound card. If the Cd is connected to the main board we need that channel enabled but if it is on the sound card we need it disabled. The controller on the sound card will drive it.
If you have a disk to install your CD drivers that will have to be installed to make it work.
The yellow question mark on the other device is because Windows doesn't know what it is even if it is calling it by name.
Looking to see which it is connected to simply takes out the guess work. You can load the CD drivers but whether the CD is on the sound card or board, both ports are not working yet.
Do this
Go to device manager and remove the yellow question mark device. Don't let the machine restart. Go to the Secondary IDE and remove it. Restart and press the DEL key and go to setup. Ynder Standard CMOS see what channels are enabled. Set the Primary to Auto in type and mode for the master and set the slave as well as the Secondary master and slave to none. Press ESC and choose Exit and Save.
See what Windows finds that way
                      Mrbreeze
0
 
lodidadAuthor Commented:
I was unable to remove the secondary IDE as it is "part of a multifunction device".  I would have to also remove the Intel 82731AB PCI Bus Master Controllers.
In Standard CMOS, the settings  from the beginning have been User & LBA for the primary master and Auto & Auto for the other three.
Under Integrated Peripherals, we have "Auto" for all of the following:
IDE Primary Master (and Slave) PIO
IDE Secondary Master (and Slave) PIO
IDE Primary Master (and Slave) UDMA
IDE Secondary Master (and Slave) UDMA
Both OnChip Primary (and Secondary) PCI IDE are and have been enabled
0
 
lodidadAuthor Commented:
I've never been real comfortable with installation of that Intel Controller as I don't remember seing it in Device Mgr., although I could be wrong.  In the past, I haven't paid too much attention to it.  I'm tempted to reinstall the buggy version of Windows even though it would be a pain, to find out what I had originally in that area.  All the settings referred to in the previous post are what they've been for the last year anyway.  I wrote them down when a new motherboard was installed.
If I have to take the cover off, I'll wait until tomorrow when the lighting is better.  If I do, what else should I be looking for?
0
 
MrbreezeCommented:
And Device still showing the same errors? The .inf file you installed was put in the Windows\Inf folder. We got to get Windows to see it and the card. Lets try it again through Add New Hardware since you installed the inf file.
Go to Control Panel Add New Hardware and double click it. Click Next twice to get to the Add New Hardware Wizard and check No I want to... and click next. Scroll down to Sound, Video... highlight it and click next
Do you see a entry in the left pane for the Avance, don't know it might be ALS. If you do highlight it and see if your card is listed and follow the instructions from there.
If not click Have Disk and browse it to the location of the A3sound.inf file. See if that loads it
                         Mrbreeze
0
 
lodidadAuthor Commented:
There is a listing for Avance under sound, etc., but there are 10 models - 5 ALS 100+ and 5 ALS120.  Each of them are described as follows:

ALS100+ Logical Device O Wave Audio Device
ALS100+    "          "       1 Internal Midi(OPL3) Dev.
ALS100+    "          "       2 Joystick Device
ALS100+    "          "       External Midi(MPU401) De.
ALS100+    "          "       4 IDE Controller

ALS120   (no + ) same descriptions as above.

The installation instructions were as headed as noted back in my Monday 2:49 PM post

          Lodidad
0
 
MrbreezeCommented:
Lodidad,
The board you have has Intel chips for the controllers. Win95 doesn't include the right drivers for them and that is why you have to install them manually. If you were using Win98 it would load the right drivers when you install Windows.
I can give you a command line that will restore the chipset controller back to the generic drivers Win95 was using if that is what you want to do but that isn't the chipset isn't what is keeping Windows from recognizing the sound card.
It is the same problem though, Win95 doesn't have the drivers for the card and you have to put them in. The person that put the original configuration together would have encountered the same problems we are having.
We may need to do the installs in a particular order to get it to work. It is never easy when you have to do so much of it manually and that is one of the improvements that Win98 made. It already has most of the drivers built in it's data base so it can install them without much help. The components you have are at least 4 years old and a lot has changed since they were made.
We can make it work it just takes trial and error until you get the right combination.
                        Mrbreeze
0
 
lodidadAuthor Commented:
I'd seriously consider upgrading to Win98 if I knew I wouldn't have to also buy new versions of some of my programs such as Quicken Basic 98, Office97 Professional Edition,  the software for my backup tape drive etc.  They cost $$$.

But what do I do about the ten models of Avance sound cards?  Do I try installing each one until I hit the jackpot? Would I have more than one?

If you want to leave another post, OK, but I'm calling it a night.  I'll be around again tomorrow most of the day.  Thanks again
             Lodidad

             
0
 
MrbreezeCommented:
The ALS100+ and the ALS120 are two different cards that are almost the same. When you look inside look at the chips on the card and the name should be on the biggest one. Then take the card out and restart the computer with it out. Check the Device Manager under the HDD controller and see if it is still yellowed out. Then shut it back down and reinstall the card and restart and see if Windows finds it.
If it doesn't Go to Control Panel Add New Hardware and double click it. Click Next twice to get to the Add New Hardware Wizard and check No I want to... and click next. Scroll down to Sound, Video... highlight it and click next
Click Have Disk and browse it to the location of the A3sound.inf file. See if that loads it
                          Mrbreeze
0
 
MrbreezeCommented:
Looks like I'm writing behind you. Since Windows isn't finding it we need to remove it physically and replace as my last post. Also try to go to the inf file instead of each one listed in the DV. Since it list the 100+ and 120 separate we need to see which you have. Till later
                             Mrbreeze
0
 
lodidadAuthor Commented:
I have one piece of good(?) news and then some other news.  I read over the installation info for the Intel PIIX1 Bus Master, and in the area where they talk about verifying the installation of the software, there is a note about it being  "NORMAL" for a yellow warning symbol to be displayed next to either the Primary or Secondary Interface when there is no device connected to it. Maybe we dont have to worry about the yellow mark in that area, although I don't think we followed the installation procedures exactly, e.g. "removing references to installed real-mode device drivers in the AUTOEXEC,BAT and CONFIG.SYS files (especially any drivers that control ATAPI CD-ROM and special IDE features."  I don't remember if we removed "references to default installed IDE device drivers".  I'm not sure I completely understood everything in that document, but I pass it along FYI.
The other news relates to the sound card.  I took it out and it appears to be a Yamaha sound card so I gave Yamaha all of the info(numbers & letters) on the board & chips, but they say it isn't theirs.  They believe it was made in Asia. I had given them the information about the 10 models of Avance devices.  The only comment back from Yamaha was in reference to the OPL3 being a "Yamaha single chip device which is integrated into either the motherboard or sound card of the PC system....The function of the OPL3 single chip device is as a FM synthesizer and it depends on the driver of the board mfr."
I gave the same information about the board & chips to Avance, but they say they are a chips supplier, not a card mfr.  They said to read the model # of the audio controller chip on the sound card first to know which driver to install.  They said the model # starts with ALS followed by a number.
In a second message, I told them that none of the chips started with ALS, and their response was that if it isn't their chip, they couldn't help me.
Here is what was printed on the board itself:
Yamaha Wave Table / 3D Surround, ASOUND PRO, 970I006527.  On a large chip was : Yamaha General Midi, YMF 704C-S, 97006 GAR6. On one of 3 small chips was ST TAI LM 358N, AAJ648. On another small chip was: ATMEL 706, and on the third small chip was: 2073D0, JRc & 7021B (or 8).
Don't know where all this leaves us, but I'll wait until I hear from you.  There was an audio connection to the CD-ROM drive from the sound card.  Are you getting the feeling that responding to my original question might have been a mistake? ...LOL...
                Lodidad
0
 
lodidadAuthor Commented:
To: Mr. Breeze
P.S.  The computer did recognize the sound card after it was reinstalled, but I ran into the same stumbling block of not being able to get to the files inside the Win31_95 folder on the A drive.  There is an A3sound.inf file in the C:\Windows\Inf\Other file folder.
           Lodidad
0
 
lodidadAuthor Commented:
To: Mrbreeze
P.S.S.  Here's another piece of the puzzle for you to ponder.  In the Windows\Inf\Other folder in the current version, there are 5 entries, including A3sound.inf. In the 'buggy" version, still on my hard drive, there are 7 entries, and A3sound.inf is not included, but YAMAHASASOUND.INF is there, along with Askaskey.inf (refers to my modem), and MicrosoftMSPORTS.INF.
In the same folder on my 12-16-99 backup tape, there are 6 entries, and A3sound.inf also is missing, but it, too, has the Askey file and the Yamahasasound file.  Maybe we've been beating a dead horse and the sound floppy I have has nothing to do with the sound on my system!
0
 
MrbreezeCommented:
Lodidad,
Ain't computers fun...LOL...
The info about the Yamaha chip is right, it is just one of the components of the card. You didn't mention if the CD was running from the board or the card. If it is from the card then the yellow mark will stay there, if it from the board we may have to redo the chipset install. Good news though that Windows picked up the card even though it may not know what it is.
There is a card called Asound Pro and here is a link to a driver for it. If the card you have doesn't have ALS chips on it I am not sure why you have that disk and where your drivers are but it doesn't sound as if it is a ALS card.
This driver file I linked to does include the OPL drivers that your previous post referenced from your old install. Download this file to a floppy and then double click it and it will extract all the files out onto the disk. We may get that card going after all...LOL...
http://www.asound.net/download/Asp95.exe
                         Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
The CD must be running from the board as the only connection to the card in the ISA slot was the 4-pin audio connection to the CD.  There were no cable connections anywhere except to the board.
I have a 9 PM appt. tonight, so I'll be closing down earlier than usual.  Tomorrow also looks iffy, so if you don't hear from me, don't worry - I will be back, unless, of course, we get everything working in the next hour or so.
             Lodidad
0
 
MrbreezeCommented:
Lododad,
We can wait til later but a couple things. Since the Cd is running from the board is it on a cable by itself or connected to the same cable as the hard drive. Is the CD player working? I'll wait to hear from you when you can. Take care and until later
                            Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
Downloaded the file twice, and both times when the files were being extracted, there was
a write error on the last of 8 files - vsgm.vxd.  The file still shows up on the floppy, but it may be incomplete or corrupted.  In any case, I went thru the install wizard and wound up with 6 opportunities to match controllers with my hardware.  Here are the
options:
1.  OPL3-SA Legacy Board
2.  YAMAHA OPL3-SA    Game Port
3.         "                 "    Sound Controller
4.         "                 "    Sound System
5.         "           OPL3-SAx Game Port
6.         "                   "       Sound System

Which one do you think we should go with?

I didn't notice whether the floppy was on the same cable with the hard drive, but it is working.
                     Lodidad
0
 
MrbreezeCommented:
Lodidad,
You need all the files from the file. I got nine when I extracted it and one of them is sasound.inf . Four .inf three vxd one drv and a uninstaller. The sasound is the first one to load and it will then cause it to find the controllers.
                       Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
I'm back to the issue. In my last message, I meant "CD-ROM" not "floppy".
I went to the download site instead of downloading from the link in your post.  This time I got 8 files + a colorful Uninst.exe., which I had to download separately. The 8 were 1 Asp95.exe, 1 drive, 2 vxd and 4 inf.  We have the same # of files but a little different mix.  What do you think?
If I have the right files, I assume the first step is to run the Uninst. exe; then run Asp.exe or try the install wizard to find the software for a sound system device or delete the yellow question mark and restart the computer?
               Lodidad
0
 
MrbreezeCommented:
Lodidad,
Welcome back. I have one more vxd but maybe we can get some where with what we got. The uninstall shouldn't be necessary because it is to uninstall the software that we just got so lets hold off that one. The asp95.exe is a self extracting file that contains all the others. If you downloaded the files separately put the asp95.exe in a folder by itself and double click it. It will extract the files inside it to the folder it is in, then see if you have the combo I got.
If you already double clicked it to get the files you have lets go on with them.
First try the yellow question mark. Double click the device to get to the properties of it. Click the driver tab and click the reinstall driver button there. Browse it on the disk with your new inf files and see if it picks up anything.
                         Mrbreeze
0
 
lodidadAuthor Commented:
I put the Asp95.exe in a separate folder and double clicked on it.  I now have 10 files in that folder, including the original Asp95.exe.  The other 9 now match your mix.  The uninstaller that I downloaded was supposed to be used to uninstall the old driver(s), presumably before installing the new ones.  What do you think?
0
 
MrbreezeCommented:
Go to Control Panel Add New Hardware and double click it. Click Next twice to get to the Add New Hardware Wizard and check No I want to... and click next. Scroll down to Sound, Video... highlight it and click next
Click Have Disk and browse it to the location of the sasound.inf file. See if that loads it
                  Mrbreeze      
0
 
lodidadAuthor Commented:
Maybe I didn't make clear that the uninstaller I downloaded separately is not the same one that was extracted from the Asp95.exe.
It also dawned on me, that part of the confusion was that the 9 expanded files won't fit on a 1.44 floppy disk.  I have them in a folder on the desktop.  When I try to access them, I get to the right folder, but the wrong .inf file is listed 1st in the left-hand (file) window and I can't scroll down to sasound.inf, which is listed last on the list.  Shall I move it out of the folder and put it on the desktop by itself?
0
 
MrbreezeCommented:
Lodidad,
You shuoldn't have to scroll. The four inf files show in the left pane right. The first one is highlighted? You should be able to click on all four and choose the one you want.
                         Mrbreeze
0
 
lodidadAuthor Commented:
The first .inf file is shown in the top small file window. In the lower and larger window, the same file is highlighted and the other three are listed below it, but I can't activate them by clicking on them and the scroll buttons are grayed out.  If I click on the file in the top window, it becomes highlighted along with the same file in the lower window.  I can then delete it in the top window but it remains highlighted in the lower window and I still can't click on any other file to replace it.
0
 
MrbreezeCommented:
Lodidad,
I never heard of that, are you sure you got an English version of Windows LOL
Ok try this, <I can then delete it in the top window> delete the top entry and type in the sasound.inf file and click OK
                        Mrbreeze
0
 
lodidadAuthor Commented:
I did type in sasound.inf and clicked OK (the other inf file was still highlighted in the lower window when I did that). At the next screen, I also clicked OK and wound up with the same 6 options noted in my 1-27, 7:37PM post.
0
 
MrbreezeCommented:
choose option 4. If that doesn't work just go down the list hehehe
                        Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
I'm going to quit for now.  I'll be available tomorrow (Sunday) early aftrnoon to Super Bowl time.  Let me know if you'll be available then. Thanks
                        lodidad
0
 
MrbreezeCommented:
I'll be here all day. When you ran the reinstall of Win95 did you load all your programs back yet? Or is the drive still just the OS and the drivers that have initialized? Till tomorrow
                         Mrbreeze
                           
0
 
lodidadAuthor Commented:
Adjusted points to 400
0
 
lodidadAuthor Commented:
To: Mrbreeze
Well, I think the "marathon" is coming to an end. I now have sound back! Turns out, it was #6, the Yamaha OPL3-SAx Sound System.  I went back and deleted all the yellow marks and re-booted the system.  The only yellow mark remaining is the one on the secondary IDE Controller, and that might be normal.  Do you want to pursue this anymore?  Thanks for your patience and all the help.  It was somewhat frustrating for me (and probably you,too) but it was also an educational experience.  I feel I may know enough now to help a friend, who also has lost th sound.  If I fail, I'll have them post a message for you!
0
 
lodidadAuthor Commented:
To: Mrbreeze
That got posted before I finished - hit the enter key by mistake.  I put another 100 points in the pot for all your efforts.  I'll accept your next post as an answer if you think we're through.  Do you think we might have set some kind of record with the # of conversations or time lapse?
              lodidad
0
 
trekie1Commented:
Great job Mrbreeze  i've been following u guys comments on this problem and even I was getting frustrated (ha)
 now answer my question I posted under new users
0
 
lodidadAuthor Commented:
Mrbreeze was extremely patient and thorough.  I enjoyed working with him and wouldn't be at all reluctant to work with him again.
0
 
lodidadAuthor Commented:
To: Mrbreeze
Yes, the CD ROM is ATAPI, and it's working fine, so I'm just going to ignore the remaining yellow mark!
              lodidad
0
 
MrbreezeCommented:
Lodidad,
Good deal, if it ain't broke, don't fix it...LOL... Good Luck
                              Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
One last question and I won't bug you anymore.  Now that we've got things pretty much the way I want them, I thought I'd make a backup tape of my entire system, so it wouldn't be necessary to got through this process again if my mind should go blank and I forget what we did.  The question is "Do I also back up the registry?"  It's not clear to me when you do this and when you don't - both backing up and restoring the registry.
         lodidad
0
 
MrbreezeCommented:
If you make a full backup, registry and all, it will restore to the point of the backup. Anything added since the backup would not be available. Basically what the backup is is a image or mirror of the system and the restore would bring it back to that. So having the backup you would reformat the drive and then load the backup and it would be that. So copy it all.
                         Mrbreeze
0
 
lodidadAuthor Commented:
To: Mrbreeze
Thanks, I'll do that.  Just heard from my daughter in London, and she has some questions (problems?) with her system. I had told her about our marathon session, and she wants the web address, which I'll give her. If and when she posts a question, would it be appropriate for her to address it to you?  I know, I said I'd quit bugging you, but I didn't think you'd really mind one more question.
             lodidad
0
 
MrbreezeCommented:
Sure you could have her do that and I would be glad to help if I can. You aren't bugging me, seems like I lost a friend when you left...LOL...
Here's an email, if you get a chance drop a line
mrbreeze9@hotmail.com
                          Mrbreeze
0
All Courses

From novice to tech pro — start learning today.