TCP/IP Error

My new laptop has Windows 98.  When I try to open a database on one of my mail servers I get the following error message "No TCP/IP support installed on this system".  However, I can ping the mail server.  What is going on?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.


Some things to check,

1.  Check the properties tab under network neighbourhood to verify the IP settings for TCPIP protocol.

2. Check the hosts.sam file (open in notepad and add and entry at the end to hold the ip address and the server name)

3. Openup notes and check for the File-tools-user preferences and Ports option to enable the TCPIP option.

3a. Try connecting the server from this ports option by giving either the ip address or the server name in theTRACE COnnection option.

4. Check wether the domino server is up and running (pretty simple)

Hope these options will sort out your problems and rectify it.

Good Luck !


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Since you can ping the Domino Server, the problem lies elsewhere. Check if the Notes port is OK. Notes connects on Port 1352 of the TCP/IP stack and it might be that some other service is using this port number !

Try to disable the TCP port in Notes, and then enable it again. Also select the TCP port in Notes, then click on Show Status button - you should see "TCP/IP Port Driver  Transport Provider: TCP"  in the box. If not, then your Notes client is not able to see the TCP/IP on windows. Reinstall notes in this case. However the error message do look strange.

How is the TCP/IP & Notes connection between other PCs and this server, and this server with other servers ?
Hi !

Did you  check the options given by me?

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Lotus IBM

From novice to tech pro — start learning today.