Win98 System Freezes Only When Online

Running WIn98 second edition, with a dialup adapter and an Ethernet Card for an internal netowrk.

Whenever I am online, there is the chance that the system will freeze entirely.  When I attempt to warm boot, it keeps rebooting, until I do I cold boot.  It usually happens when I am working in a browser, both in IE and netscape.

Is this a conflict with network and the dialup, as both are using TCI/IP protocols?  I've scanned for viruses.

DMorroneAsked:
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1cellCommented:
I've been having problems like this using netscape only and have been unable to really get to the bottom of it.  See if the same problem occurs if you use IE only.
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Jason_SCommented:
Try disabeling the network card in Device Manager, and see if this helps.
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DMorroneAuthor Commented:
It does the same, both in IE and Netscape.  Moreso in IE (of course).

I've updated everything I was able to, and have checked the system for both heat and power problems.

I will attempt to disable the card, and see if it persists, but of course this would not be the optimal solution....

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1cellCommented:
OK,

double click My Computer
double click Control Panel
double click Modems
click on Properties with your modem highlighted
click on the Connection tab
click the advanced button
is flow control checked?  if not, check it.  if so, we need to make sure that it is correct.  If you have a winmodem, software modem, or hfc modem, it will need to be set to software flow control.  if it's a good 'ol firmware modem, it should be set to hardware.
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DMorroneAuthor Commented:
1Cell,

I'm running a SupraMax, which is HFC.
Flow control was set to hardware, not software.  I changed it to software.

Would this be a cause of it all, and why?  (Sorry, this has pissed me off enough to want to know. :-) )
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Jason_SCommented:
> When I attempt to warm boot, it keeps rebooting, until I do I cold boot.

Please clarify.  Does it start to boot to Windows, then reboot on its own, or does it never get to the boot process?
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DMorroneAuthor Commented:
Jason,

When it freezes up, I have to hit the
reset button.  It goes through the
standard setup procedure, and before it brings up the start screen, it starts the whole reboot process all over again.

The only way to stop the repetitive booting is to turn it off and on via the power switch.
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DMorroneAuthor Commented:
Jason,

When it freezes up, I have to hit the
reset button.  It goes through the
standard setup procedure, and before it brings up the start screen, it starts the whole reboot process all over again.

The only way to stop the repetitive booting is to turn it off and on via the power switch.
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Jason_SCommented:
So it does actualy get to the point of Starting Windows 95, etc?
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DMorroneAuthor Commented:
No, it has the hiccups, so to speak.  Gets just beyond the video driver and then reboots all over again.
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Jason_SCommented:
Can you hear it try to boot to the hard drive at all?

If your not sure, try inserting a boot floppy while in this loop, and see if it will sucesfully boot to it right off.
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DMorroneAuthor Commented:
No, it has the hiccups, so to speak.  Gets just beyond the video driver and then reboots all over again.
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Jason_SCommented:
If it truely is not getting to the hard drive to attempt a boot, then there is a hardware problem.  Check to see that the settings on the system board are correct for your processor, and memory configuration.
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1cellCommented:
Would this be a cause of it all, and why?

Yes, it could cause it and I've seen problems with that on most newer systems which come with software based modems.  

WHY?
Well, understand what a modem does.  A modem takes analog signals and converts them to digital so the computer can use it.  A firmware modem does all of this conversion independantly of the processor and the rest of the system.  Software based modems simply bring the signal into the computer and leave the conversion to the processor.  Ultimately, this makes for slower internet connections but to answer the question, if the modem is being told to do something ( flow control ) which it is not meant to do, these problems can arrise.
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DMorroneAuthor Commented:
Problem solved.  Thanks to you and to Jason for your help.

It seems to have been the flow setting on my software modem, all has been well since its change.

Thanks again!
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1cellCommented:
glad I could help
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