HP Jet Direct

How do you reset the TCP/IP settings on a laserjet4 plus printer so that the Jet Direct software will recognize it?

We had it set up on a different subnet mask.  Now that we've moved it, the Jet direct software won't see it.  It can't be seen through Add Printer/new port/HPJet direct port either.
???

etillotsonAsked:
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zombiwulfCommented:
In addition to following the article pasted below, you will need to delete the existing JD port and create a new one.

http://www.hp.com/cposupport/networking/support_doc/bpj02326.html

HP JetDirect Print Servers - Configuring the HP JetDirect TCP/IP Address through the Front Control Panel of the Printer or Plotter

Table of Contents

Configurable TCP/IP parameters

HP LaserJet 5Si and 5Si MX and HP LaserJet 4000, 5000, and 8000 series printers

HP LaserJet 4, 4 Plus, 4V, 4Si, and 5 series and HP Color LaserJet printers

HP LaserJet IIISi printer

HP LaserJet II and III series printers

HP DesignJet 600, 650, 750, 755, and 2500 series plotters

Configurable TCP/IP parameters

The following TCP/IP parameters can be configured using the front panel of the printer:

· BootP= (Yes/No). Uses BOOTP or DHCP, which automatically downloads configuration data over the network. The default setting is Yes to use BOOTP or DHCP for configuration. You must change this to No to use the front panel configuration.

· IP address (4 bytes). Example: If the IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

· Subnet mask (4 bytes). Example: If the subnet mask address is 255.255.255.0, then IP byte 1 = 255, IP byte 2= 255, IP byte 3 = 255, and IP byte 4 = 0.

· Syslog server IP address (4 bytes). Example: If the syslog IP address is 192.30.40.192, then IP byte 1 = 192, IP byte 2= 30, IP byte 3 = 40, and IP byte 4 = 192. If there is no syslog server on the network, then each byte should be left at zero. A syslog server is a server on the network that runs a syslog daemon and is used to receive syslog messages.

· Default gateway (4 bytes). Example: If the Gateway IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

· TCP connection timeout (in seconds).

NOTE: To be sure the TCP/IP settings are written to the HP JetDirect in HP LaserJet printers, press the GO or ONLINE button when you are finished with the configuration.

HP LaserJet 5Si and 5Si MX and HP LaserJet 4000, 5000, and 8000 series printers

To configure TCP/IP parameters from the control panel, use the following instructions:

1. Press MENU, until HP MIO 1 or 2 or EIO 1 or 2 appears.

2. Press ITEM. CFG NETWORK = NO appears.

3. Press the plus or VALUE key. CFG NETWORK = YES appears.

NOTE: The CFG NETWORK = XXX (XXX being YES or NO) is a toggle, not a permanent setting. After changing it to YES, so that the settings can be changed, it will always revert back to NO.

4. Press SELECT.

5. Press ITEM repeatedly until CFG TCP/IP = NO appears.

6. Press the plus or VALUE key. CFG TCP/IP = YES appears.

NOTE: The CFG TCP/IP = XXX (XXX being YES or NO) is a toggle, not a permanent setting. After changing it to YES, so that the settings can be changed, it will always revert back to NO.

7. Press SELECT.

8. Press ITEM. BOOTP = YES * appears.

9. Press the plus or VALUE key. BOOTP = NO appears. (When using BootP or DHCP, keep the setting BOOTP = YES *. The BootP or DHCP server will configure the TCP/IP parameters on the HP JetDirect. No other TCP/IP configuring is necessary.)

10. Press SELECT.

11. Press ITEM. IP BYTE 1 = (value *) appears.

12. Press the plus or VALUE key, until the desired value of the first byte of the IP address appears. By pressing and holding the plus or VALUE key, the value will scroll rapidly. (The HP LaserJet 4000, 5000, 8000 printers have a minus key to decrease the value.)

13. Press SELECT to save the value.

14. Press ITEM to continue. Repeat steps 11-13 to configure the remaining bytes of the IP address.

15. Repeat steps 11-13 to configure the subnet mask bytes (SM BYTE 1=), syslog server IP address (LG BYTE 1=), default gateway (GW BYTE 1=), and timeout (TIMEOUT=).

16. Press ONLINE or GO. Print a self-test page to verify the IP settings.

HP LaserJet 4, 4 Plus, 4V, 4Si, and 5 series and HP Color LaserJet printers

To configure TCP/IP parameters from the control panel, use the following instructions:

1. Press MENU, repeatedly, until one of the following messages is displayed on the control panel:


HP LaserJet printer type
 Control panel message
 
HP LaserJet 4 and 4M printers:
 AUX IO MENU
 
HP LaserJet 4 Plus, 4M Plus, 4V, 4MV, 5/5N/5M and Color LaserJet printers:
 MIO MENU
 
HP LaserJet 4Si/4Si MX:
 MIO MENU 1 or MIO MENU 2
 

2. Press ITEM. "CFG NETWORK=NO*" will appear.

3. Press the plus key once. "CFG NETWORK=YES*" will appear.

4. Press ENTER.

5. Press ITEM repeatedly until CFG TCP/IP=NO* appears.

6. Press the plus key. CFG TCP/IP=YES* will appear.

7. Press ENTER.

8. Press ITEM until BOOTP=YES* appears.

9. Press the plus key. BOOTP = NO will appear. (When using BootP or DHCP, keep the setting BOOTP = YES *. The BootP or DHCP server will configure the TCP/IP parameters on the HP JetDirect. No other TCP/IP configuring is necessary.)

10. Press ENTER.

11. Press ITEM. IP BYTE 1 = (value) will appear.

12. Press the plus key, until the value of the first byte of the IP address appears on the control panel display. By pressing SHIFT and the plus key, the value will decrease.

13. Press ENTER.

14. Press ITEM to continue. Repeat steps 11-13 to configure the remaining bytes of the IP address.

15. Repeat steps 11-13 to configure the subnet mask bytes (SM BYTE 1=), syslog server IP address (LG BYTE 1=), default gateway (GW BYTE 1=), and timeout (TIMEOUT=).

16. Press the ONLINE button. Print a self-test page to verify the IP settings.




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ptootillCommented:
The URL for Jet Direct config included has now changed. I found it (Oct 2004) at:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj02326

Also a useful page at:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj02300

(which has a lik  from the first URL)

Rrds

Peter Tootill
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