[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 261
  • Last Modified:

Deleteing mail and Retrieving mail

I recently installed Lotus Notes R5.  Since I am used to using outlook, it will take some time for me to get used to notes.  What I can't seem to do is permanently delete my email!

When I delete it and clear my trash bin, once I go to check for email it re-appears along with my new mail.  Retrieveing is another issue.  I have set the properties to retrieve my mail every 5 minutes but it doesn't retrieve.

Could someone shed some light on what I may be doing wrong?  And also is there a way to import all my MS Outlook stuff into lotus?
0
profmad
Asked:
profmad
  • 6
  • 3
1 Solution
 
rfharrisCommented:
Hello -

re: Permanently deleting mail
Are you using the Lotus Notes R5 client against a POP3 or IMAP mail server (Domino or otherwise)?  If so, is your account document (in your personal address book) configured to delete the mail from the server each time it fetches your mail? (This setting is on the account document configured for your POP or IMAP mail account. For a POP account, goto the Protocol Configuration tab and verify that the setting 'Leave Mail on Server' is set to NO.  For an IMAP account, goto the Advanced tab and verify that the setting 'Delete IMAP Messages on Server' is set to YES.)

It appears to me knowing what kind of mail you are retrieving (POP, IMAP, native Notes, etc.) is the first step in resolving your problem.

re: Migrating MS Outlook stuff
MS Outlook migration tools are available.  I know you can convert the messages with tools included with the Domino server and Notes Admin installations.  I'm not sure if it included a tool for migrating personal address books.  You may also want to check for tools from Binary Tree (http://www.binarytree.com).
0
 
rfharrisCommented:
Hello -

re: Permanently deleting mail
Are you using the Lotus Notes R5 client against a POP3 or IMAP mail server (Domino or otherwise)?  If so, is your account document (in your personal address book) configured to delete the mail from the server each time it fetches your mail? (This setting is on the account document configured for your POP or IMAP mail account. For a POP account, goto the Protocol Configuration tab and verify that the setting 'Leave Mail on Server' is set to NO.  For an IMAP account, goto the Advanced tab and verify that the setting 'Delete IMAP Messages on Server' is set to YES.)

It appears to me knowing what kind of mail you are retrieving (POP, IMAP, native Notes, etc.) is the first step in resolving your problem.

re: Migrating MS Outlook stuff
MS Outlook migration tools are available.  I know you can convert the messages with tools included with the Domino server and Notes Admin installations.  I'm not sure if it included a tool for migrating personal address books.  You may also want to check for tools from Binary Tree (http://www.binarytree.com).
0
 
rfharrisCommented:
Sorry - I don't know why my response posted twice!
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
profmadAuthor Commented:
Excellent!  Thank's for your help it was straight forward and has solved my first problem.  But why does it not autocheck even though I have it set for 5 minutes?
0
 
rfharrisCommented:
Where do you have the "set for 5 minutes" declared?  Are you referring to the User Preferences>Mail and News tab for "Check for new mail every XX minutes?" or are you referring to your location document's Replication setting?

I believe that it is the Location document's Replication setting that will trigger the pull for new mail at your determined schedule.  The User Preferences may trigger an 'alert' - but not the action of retrieving the mail from your server.
0
 
profmadAuthor Commented:
ok thanks.  As I stated before I am new to the Notes Family and haven't read the online docs.  I didn't think it was going to be alot different than outlook to retrieve and send mail.

I will take a look at the replication properties and see what it is set for, unless of course I have difficulty in finding the replications properties :)
0
 
rfharrisCommented:
If you found the Account Document (as referenced above) -- you won't have any trouble finding your Location Document (where Replication is determined).

As a messaging client, Lotus Notes has big visions.  It works against a number of varied combinations of messaging protocols and back-end servers types.  Of course, messaging is only part of this application's charm!  Describing what Notes "is" or "what it can do" is something like the story of five blind men describing the elephant.  Each person will describe what it does relevant to "how they use it."  The stories are often radically different!
0
 
profmadAuthor Commented:
ah i see...how is the online documentation?  and what book would you recommend I pickup to learn more about notes?

Incidentally I was able to set the replication to 5 minutes just for testing.  I also took a look at URL that you supplied for migration, but I was really thinking about something that was on more or less of the terms (free migration tools).

I also noticed that I accidentally hit something and I saw what appeared to be something like the old notes desktop that I was used to seeing in the old 4 version...but it went by too quickly for me to enjoy it because I was closing the window.
0
 
rfharrisCommented:
Personally, I find the online documentation, once full text indexed for better searching, to be perfectly adequate for my needs.  I line all the online help databases on a single tab (referring to old workspace) and work from there.  I recommend that new users flip through a copy of the "Step by Step" guide (a end-user training reference available for download at: http://notes.net/notesua.nsf/eaeaeb78cea5af4b8525665d006d1505/8f89845cf1e37fb28525673e0054fbf9?OpenDocument ).

There are many excellent books available - I regret that I have not looked at any recently and am therefore unqualified to offer comment.  (Sorry!)

Yes - the former "workspace" look is still available.  You will probably find a link to it in your bookmark labeled "Databases."  You may, if you wish, make the old "workspace" the default on startup -- but I would encourage giving the new "Welcome page" model a chance to grow on you.  (If you are already very familiar with the workspace -- add a bookmark for it *on the bookmark bar.*)

For information on the migration tools included with Notes/Domino, you may want to review the special documentation available in the database "upgrade.nsf."  If your installation did not include this database, it is available at: http://notes.net/notesua.nsf/eaeaeb78cea5af4b8525665d006d1505/ce8a04fd43ed6f9085256729006f2b0c?OpenDocument

Hope this helps!
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 6
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now