Ok this question is not for me it's for my friend. She left her computer for a couple hours and when she came back it had frozen and her mouse was hot. She rebooted her computer and it told her she didn't have a mouse, she took the computer to gateway where she got it, and it worked fine there but they gave her a new mouse. she got it home and it worked fine for 20 minutes then the mouse heated up and the computer froze. she called the people at gateway and they told her it would take 5 days to fix it. Does anyone know whats wrong and how it can be fixed?