Link to home
Start Free TrialLog in
Avatar of shudson
shudson

asked on

Mouse crashes the computer

I have a Pentium III with Win98 SE.  When using the computer for 1-2 hours, the mouse will stop functioning.  Shortly after, the keyboard will stop functioning.  Seeing the problem starting with the mouse, I removed the PS/2 Microsoft Mouse and plugged in a USB Microsoft Explorer mouse (the optical one).  Now the previous problem has been replaced by spontaneous rebooting or crashing every 1-2 hours.
ASKER CERTIFIED SOLUTION
Avatar of Member_2_49692
Member_2_49692

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
rebooting or crashing every 1-2 hours>>>>

while doing what?  If we assume that the first problem was with the mouse, we might be overlooking some things.  However, knowing what you're doing when the reboots happen will help.  Is it while on the internet, playing games, any consistent?

have you tried another PS2 mouse?  if not , do so, it will cost you seven dollars to know if the same thing happens.
Avatar of Asta Cu
Is your PS/2 mouse and keyboard perchance the cordless types?
BOOTING in SAFE MODE may discover duplicate and erroneous ports and devices that aren't visible in normal mode; and as said earlier, sounds like resource conflicts.  

Windows 98 has some excellent tools, one of which you can use from START-RUN-MSINFO32-TOOLS - Dr. Watson to watch/trap and log problems.

Asta
Also, under TOOLs from above is ASD - anything listed as a problem?

Under MSINFO32 on the left under components, any problem devices shown in normal mode?  There's also a good deal of analytical information there.

Sorry for the fragmentation on responses, one of those days.
shudson, although I suspect a driver problem, give this a try.

1. Boot the system into safemode.

2. Go into device manager and then expand each device area and look for duplicate devices.

3. If any duplicate or multiples are found, remove all, and then reboot. This will reinstall just one.

Let us know what you find?
Dennis
Avatar of craig_capel
craig_capel

Sounds as though your pc is overheating.... Check the FAN and PSU, and check in your bios for temp warnings......
shudson? where is your comment?
shudson

What fixed the problem?
Avatar of shudson

ASKER

Turning off the hardware accelration solved the problem.  The computer doesn't really need hardware accelration because it is mainly used for email, web, and telnet.

Thanks again for your help!
your welcome shudson :)