Restoring User Logon Menu

This question is either very easy or a twist makes it very difficult, so I'll call it moderate.

Until recently, when I turned on the computer, I got a small "menu" box which listed the three users on this home machine running W98.  I could double click my name, my wife and daughter could do likewise with theirs, and all would be right with the world.

The other day I had cable internet installed, and now when we turn the machine on we get a dialog box instead asking for username and password.

I know this is easy because I've asked it before and forgotten the answer.  Unless the fact that the cable installation involved turning off file sharing messed something up.

What should I do?  I do not want to enable file sharing for so long as I have no firewall software on this cable connection.
philandersonAsked:
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dew_associatesCommented:
Phil, the cable modem may cause a configuration issue as it uses the client for microsoft networks rather than the family logon. The dialogue box you mention, is that showing just username and password? If so, then that is what happened, they changed your logon type, which is normal.

All you need to do is go into control panel and click on USER and setup users for your wife and daughter.
Dennis
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cjoshuavCommented:
Darn it Dennis...ya beat me to it :)!  This has got to be one of the most common questions I hear.

Joshua
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cjoshuavCommented:
On a more serious note...mentioning "file sharing" concerned me.  A cable modem essentially puts you on a LAN with your neighbors.  I would disable any shared directories unless they have password protected access (and even then I would be leery).  Dennis, do you have any thoughts?

Joshua
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dew_associatesCommented:
If it is a single station (PC) then sharing should not be enabled unless the cable modem company enabled it. This can be ended easily enough as soon as the user issue is resolved.
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philandersonAuthor Commented:
Adjusted points to 200
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philandersonAuthor Commented:
I don't think this is the solution.  I'd been to users before posting this question.  To address some comments and concerns:

1.  To the best of my knowledge, file sharing is completely disabled.  I do not intend to enable it anytime soon if I do not have to.  I would welcome any suggestions for how to confirm this.

2.  This is a single home computer on a Surfboard SB3100 (USB) cable modem.  The provider is ATT@HOME, if that matters.  I am retaining the Prodigy address until I am sure all this works.

3.  Three users are enabled on this machine, and all three appear in Users via Control Panel.

4.  Dew Associates:  Yes, the Dialog Box I mentioned is User Name and Password.  The User Name of whoever was on the computer last appears at the end of the boot or reboot process.

5.  I've increased this t0 200 points because I think the cable angle makes this a harder question than expected.

Phil

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philandersonAuthor Commented:
One more thought:  DO I need to create NEW users for my wife and daughter?  If so, how do I save all their myriad settings from their old user profiles?
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cjoshuavCommented:
Phil,

Try these steps:

1 -Click Start, point to Settings, click Control Panel, and then double- click Network.

2 - On the Configuration tab, click Add.

3 - Click Client, and then click Add.

4 - Click Microsoft, click Microsoft Family Logon, and then click OK.

5 - Under Primary Network Logon, click Microsoft Family Logon, and then click OK

Taken from

http://support.microsoft.com/support/kb/articles/Q176/0/57.ASP?LNG=ENG&SA=ALLKB

Hopefully it will pull your existing user list.

Joshua
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philandersonAuthor Commented:
Adjusted points to 500
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philandersonAuthor Commented:
At the risking of out-Yogiing Berra, it is beginning to look,like I am in a chicken and egg loop.

I followed the instructions of cjoshuav, watched the new driver database build, and clicked OK when told it was necessary to reboot to finish the job.

I rebooted, and my old Users menu was back, good as new.  I clicked on my IE5 icon and planned to return and award the points, only to be told that no internet connection was available.

It appears my choices are to either enable the Microsoft Family Logon, in which case I get the Users list that I want, but no cable internet access, or to enable the Client for Microsoft Network, and get cable internet access but no User list.

Can anyone suggest a way I can have it both ways?
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smeebudCommented:
Is your ISP now Prodigy ot AT@T??

If Prodigy,
 On installation it wipes out all your logon settings and most often you must start from the get go to get back in shape.

Regards, Bud
http://www.geocities.com/~budallen/
Bud's Win95 Win98 Tips and Troubleshooter
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cjoshuavCommented:
Goodness gracious, this is getting silly.  Is your cable modem connected to an Ethernet card on your PC?  If so, I wonder if there is a way to bind those Ethernet settings to your Family Logon account.

When you use the family logon, is the PC detecting the hardware appropriately?

Joshua
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philandersonAuthor Commented:
I currently have both Prodigy and @home from AT&T.  I intend to drop Prodigy once I've satisfied myself that cable is relatively trouble free here.  I've read many horror stories about cable elsewhere.

My Prodigy installation is a dialup connection, and I do NOT use any of the Prodigy software.  SImply IE5, OE5, and DUN are all I need.

But to repeat, I want both my User menu when I logon (which seems to require the Family Logon) and the ability to use my cable connection (which seems to require I use Client for MS Network as my primary logon).

AT&T@Home is the new installation, and it did not knock out anything other than the family logon, at least not that I have found so far.

Phil
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philandersonAuthor Commented:
Joshua,

I agree this is getting silly.  My original post suggested this was either very easy or very hard.

I do not have an ethernet card.  As I said in one of my other interminable comments, I have a Surfboard SB3100 Cable Modem connected to a USB port.  It appears I can make it work or my User menu work, but not both.  Obviously, if all else fails, the User menue is the one to go.


As for binding settings, I dunno.  We are getting well beyond my level of expertise by this point.

Thank again,
Phil
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philandersonAuthor Commented:
Joshua,

I agree this is getting silly.  My original post suggested this was either very easy or very hard.

I do not have an ethernet card.  As I said in one of my other interminable comments, I have a Surfboard SB3100 Cable Modem connected to a USB port.  It appears I can make it work or my User menu work, but not both.  Obviously, if all else fails, the User menue is the one to go.


As for binding settings, I dunno.  We are getting well beyond my level of expertise by this point.

Thank again,
Phil
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cjoshuavCommented:
Phil,

It may well be that the Microsoft Family Logon is not compatible with the Cable connection, which is essentially a LAN.  I've (obviously) never tried to combine the two before.  One thing you can do is use the Microsoft Logon for the cable modem, write down ALL of the settings for each of the installed clients (you can find them by right-clicking on Network Neighborhood and selecting Properties).

Then reinitialize the Microsoft Family Logon, logon as yourself, bring up the Network Properties, and duplicate those settings.

Joshua
(send me an e-mail at cjoshuav@hotmail.com if you need more information and I will e-mail you my phone number)
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philandersonAuthor Commented:
I really don't enjoy making life difficult, but let me throw another spanner in the works.  I wrote the previous few replies with my Prodigy DUN connection, since the cable seemed not to want to work with the Family Logon.

I closed IE5 and disconnected DUN, planning to restore Client for MS Network.  On a lark, I tried reopening IE, and it promptly brought up the cable connection.

This, I thought was good.  If I still had my User menu, I'd be happy to give the points and get on with my life.  I did a cold restart (i.e., powered down) and there was the User menu again.

So far, still good.  I clicked IE5 again, only to get the same old message that no connection was available.  So, I launched DUN and connected the old-fashioned way again, then disconnected and closed IE5.

Upon reopening IE5 the cable connection was back and I am using it now.

The current pattern (based on two tries) seems to be that cable is not available at StartUp, but that it becomes available just as soon as I make and then break a DUN connection.

Does this help, or just make matters more confusing?

Finally, while no one has asked this question yet, I should add that my only experience with @Home customer service is that they have fair to middling music on hold, and that the music loop is more than 25 minutes long.  I've yet to discover a human being there.  It appears they sell speed, not service.
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philandersonAuthor Commented:
Joshua,

It appears I was writing my latest when you posted yours.  I will log off and try that now.
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cjoshuavCommented:
I understand the situation with @home completely.

Do you have any other applications that use a TCP/IP connection (ICQ, IRC, a game like EverQuest)?  Try running one of them after a reboot (but without making the DUN connection).

Also, check your Connetcion Settings (under Tools, Internet Options, Connection).

If you are getting the "Work Offline/Try Again" box when you open IE5, try clicking "Try Again" and see if that connects you.  If it does, IE5 is trying the DUN connection first, then the cable.  It does the same thing with my ADSL.  I've learned to live with it ;)

Joshua
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centervCommented:
phil
I'm not sure where you're at now, but the first thing I would try is to remove the win98 logon.
If you're not entering the password and just hitting cancel, some or all of your settings in users and networking are not being loaded.
Right click on Network Neighborhood on your desktop, click properties.
Click on the arrow under Primary Network Logon, and bring up Windows logon.
Restart.  This will do away with the password box and you should have only  the user logon box.
You need to give all the users access to the connections and IE.
I think the reason you're loosing the dial up may be because of different connection privileges being loaded for different users, or just a mixup that you may need to reconfigure.
Under the network properties, you should have only
1 Client for MS
1 Family Logon
1 Dial up Adapter
1 Cable adapter
2 TCP protocols.
Give it a wirl and let us know.


 
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dew_associatesCommented:
Phil, this is not getting silly, it is silly. The cable modem requires the Client For Microsoft Networks. Why? you ask, simple. A cable modem makes you part of a LAN\WAN local or wide area network. With that, you need tcp/ip for your connection. The cable modem is a form of network card, unlike dial-up networking that uses a modem. The cable modem does dial as it is always on. This is not a difficult concept, and you only need to follow my comments earlier. And yes, once you setup your wife and daughter as users, they will have their own desktop and settings as they did before.

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philandersonAuthor Commented:
Centerv:

All three users are already able to use either connection.  Perhaps I did not make this clear in the initial post, but I think I did in my endless followups.

The problem, as it now stands, is this:  I want the USER MENU when I start the machine or click Logoff User.  I do not want the mini-dialog box.  If I make Microsoft Family Logon my primary logon, I get the menu I want.  However, as described in greater detail above, it makes getting to the cable internet connection a lot more time consuming and circuitous than it should be.  For now, at least, it appears the only way to "get there from here" is to first make and disconnect a DUN connection, and only then connect via cable.

If I make Client for Microsoft Network the primary logon, I can connect quickly via cable, but I lose the USER MENU which has become my only goal in life.

Obviously, if push comes to shove, I will abandon my life's work and make "Client" my primary logon.  But I want to have it both ways, if at all possible.

Finally, as DEW ASSOCIATES notes, I've got to have "Client" in my Network Properties list, or I'll not be able to yse my cable modem at all.

Phil
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cjoshuavCommented:
Yup, I've followed all of that.  Did you try the "Try Again" option with Internet Explorer.  As you have stated, Clearly you can make the connection via the Family Logon; you just have to go a pain-in-th-butt route.

Have you tried any other TCP/IP based programs before making your DUN connection?

Regards,

Joshua
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philandersonAuthor Commented:
Dennis:

Either I did not make myself clear, or I am missing something.

First, I have understood that Client is necessary to the cable connection, since I am now effectively on a network with my neighborhood.

Second, I wondered if TCP/IP was DUN only or not, and appreciate your clarification of that.

Third, and this is the important part, I ALREADY HAVE three users enabled (Dad, Mom & Kid) and, if I make CLIENT my primary logon, all three can access the cable connection with ease.  What I can't do, and what I want, is to have the User Menu appear at boot, rather than the dialog box which asks for a username and a password.

If I make Family my primary logon, I can get that box, but the cable connection is then cumbersome as all get out to obtain.  See above.

Thanks again.

Phil
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philandersonAuthor Commented:
Joshua,

I see you just snuck another reply in on me as I was about to reply to your Sat PM note.

Did you get my email?

I only get the TRY AGAIN option if CLIENT is my primary logon, and then I lose the User Menu.

I will try rebooting and launching both FreeNetMon and/or WinAmp, since both use the net.  I have ICQ somewhere as well, but have had other problems with that.

Hope to be back soon with better news.  It seems if this works I can add one or the other to my StartUp menu and thereby "trigger" my cable connection.  Still a kludge, but at least only a little one.  I am off now.

Phil
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cjoshuavCommented:
Phil,

I don't mean to keep repeating the same question, but if you open Internet Explorer immediately after rebooting the computer and logging on with the Family logon; what error message do you receive?
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philandersonAuthor Commented:
Joshua,

Launching FreeNetMon (a speed check utility) did the trick.  I'll award the points, but offer the following merely for the sake of completeness.

After I found out it worked, I rebooted and tried launching IE5 just to see if perhaps something changed.  To answer your latest question, it says something along the lines of 'loading page' or such like, does nothing for a very long time, and ultimately says page not found, or something like that.  In any case, the page does not load and the second propietary AT&T page doesn't even open.

I tried clicking FreeNetMon to jump start it, but without success.  I then closed IE5, opened and closed the CD Drawer (Pete Townshend Live is a nice album), and WinAmp successfully got the connection started again.

I rebooted again just for fun, did the FreeNetMon thing before opening IE5, and here I am.

Thanks for all of your patience and help.

I would appreciate answers to two more questions.
1. Did you get my email last night?
2. Did you respond to it?

I won't resend, and you needn't respond, but I am now wondering if I need to do some playing with my OE5 email settings.  It says it is checking my @home mail, but I seem not to be receiving any.

Phil
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centervCommented:
Phil
Try this Right click on Network Neighborhood/properties
Click on file and printer sharing and disable if on.
Highlight each item one at a time under Configuration and click the Access Control tab. Share level access control should be enabled in all of them.
Highlight TCP/IP->NE2000 or what your card is, click on properties, click on Bindings.
BOTH boxes Client for Microsoft and Family logon should be checked.
Click OK in any windows you make any changes.
Back in Network Prop. choose Family logon under Primary Network and reboot.

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philandersonAuthor Commented:
Centerv,

I followed your suggestion.  Everything was already set as you suggested.  Please note I accepted Joshua's answer a few minutes earlier.

Thanks,
Phil
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centervCommented:
No problem.  You accepted as I was typing.
Good luck.
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philandersonAuthor Commented:
It turns out I am the only user on this machine without some TCP/IP using program enabled at StartUp.  Figures.

Thanks one and all.

Phil
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dew_associatesCommented:
Phil, I'm glad you've got it working to preserve the menu you want, but frankly I've never come across such a backasswards approach to getting there. Nevertheless, what ever makes ya happy!
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