Help. The scanner was working fine for 90 days and then next thing I know I get an error 2117 unidentified program error when I try to scan something. I have a HP8575c computer using Windows98.I tried the following: 1)I reinstalled the software; 2) I installed the HP2117 Scanning error patch for the ScanJet3300c for Windows98; 3) installed the sj435en.exe and 4) verified that I have the USB.inf. After trying all of that I still received the same error message.
I am getting really frustrated - can you help me out. YOu'll be the BEST, if you can. Thanks