I have a Commate S7AX Supersocket 7 motherboard that has capability for USB on the board. The pinout is 10 pins,
but according to the schematic, only 1-4 and 6-9 are functional. I have installed a belkin F3U001 cable (strap). I have
done so correctly according to the schematic from belkin and my motherboard manual.
I have enabled the Award 2.7 Bios to see the USB (On-Chip USB Controller -Enabled). Upon bootup, I get two found devices the USB to PCI bus and the root hub. I have no way of testing to determine if these are correct (or functioning properly).
I have a Umax Astra 2000U scanner, that I plug in using the 3 foot UMAX USB cable. One port appears to not work at all. The other port appears to work sometimes. Neither port will work if I extend the cable to a 6' aftermarket (Belkin) cable. (I wanted to put the scanner on the other side of my desk)
Once I enable the BIOS, unpredictable things begin to happen. I occasionally get a stall load on Windows 98 that says
something about CONFIGMG not initiallizing. Sometimes the sound card will work, other times it causes Windows to
load for a long time (I guess as it attempts to play a .wav that won't play) Also, the Printer functions fine when the BIOS
is NOT enabled, but when I enable, the printer gives me an out of paper error. I have to turn it off and then on again,
before it will print.
A Note on the sound card, it works fine ONLY if I completely shut down the system and start it back up. If I choose "restart" it gives me an exclamation point at the MPU-401 driver. This happens whether the USB is enabled or not. (it currently is disabled)
I have a Canon BJC-240 (latest driver downloaded yesterday), same for my Iomega Parallel Zip Drive. The Printer is plugged into the Zip drive which is plugged into the Computer (was that way on my previous system, as well as this system) It functions fine when USB is disabled. My Sound card is a Labway Corp card with a Mach One EV1935 chipset. (I have tried to find latest drivers, but the website had only Win NT and Win95 drivers.)
I have PNP OS set to Yes in the BIOS, but have experimented with No and turning several IRQs to Legacy ISA (the printer port and the sound port). The sound card moved around when I did this (first being reported on IRQ 10, then after I turned it to Legacy ISA, it went to 9 then 11, as I turned them also. Now the Multimedia Device lists as NA, but the sound works fine if I reboot.(big red switch)
I haven't the foggiest where to continue (as I have started). If you could give me some "did you check" hints I would
appreciate it and perhaps we can come closer to solving this problem.
A working solution would be that the USB works (both ports), the scanner is found on either port and works fine, Meanwhile the sound card continues to play (whether I restart or reboot). Finally, the printer works without the paper out error.
I am editting as I appear to be unable to comment further?
All is well with my sound card, currently. I have determined that I can make it fail by restarting before all of the loading is finished. Other than that, it is difficult to get it to fail. I have a list of IRQs and all appear to be normal and without conflict. This may be in the fact that I have disabled USB in the BIOS. I am awaiting what is supposed to be the CORRECT USB cable for my motherboard. I should have that Monday the 14th and I will post further on that date. I believe what is happening with the Sound card is that it is currently on IRQ 10 and when USB is added to the mix, the BIOS assigns USB to that IRQ and it attempts to put the Sound card on IRQ 5 which already has my modem on it. The only IRQ free is 9, so hopefully on Monday, you all will have ideas as to how I can force the sound on to IRQ 9.
Thanks again for all the help so far. Don't give up on me just yet.
OK!!!! Time for some more questions:
Does EACH USB port require an IRQ? If I pull the COM port plug from the Motherboard, will it give me an IRQ back? I see no jumpers for disabling the on board COMs (2), I don't use either of them.
Here are my BIOS settings as reported by BIOS (at bootup) and by Windows 98.
USB disabled: USB enabled:
IDE -14/15 IDE 14/15
Multimedia Device 10 USB-11
Display Controller 11 Multimedia Device -5
Windows: (leaving out obvious)
3 COM 2 SAME
4 COM1 SAME
5 Modem (ISA)(COM3) SOUND & PCI Steering
7 LPT1 SAME
9 free ALI PCI to USB Open Host Controller \ IRQ Holder
10 Sound Card Video Card
10 PCI Steering SAME
11 Video Card MODEM COM3
11 PCI Steering
12 PS2 Mouse SAME
14/15 IDE Primary\Secondary SAME
OK so you see some of the switching that takes place. Also note that I have no free IRQs after enabling USB. I will install the USB Cable (the "correct" one) tonight.
OK, here is my problem. I installed the "correct" USB cable and STILL only have one working port. I turned off one of my COM ports in the BIOS (just to see) and currently everything is working as it is supposed to with the notable exception of the other USB port. As I see no need for more than one at this time, I am not too concerned. I would like to award the points but am unclear if we have actually resolved anything. I don't want anyone to read this later and assume that a clear answer has been achieved. I am interested in awarding the points to two people. What is the consensus on what I should do?
All answers were helpful, problem was not "solved" by any one person, but by joint effort. I have awarded the points to one person, but if you are having similar problems, READ ALL THE RESPONSES. I would also be open to discussing it with you at email@example.com