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hello_200

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setting up a help desk?

I am planning on setting up a help desk that will give each email an id and return a automatic message back to the sender! I need to know how to do it or are there any utilities that can help me in doing it. Using Visual Basic!By the way! I need the help desk to have a certain format that the sender and reciever can use and can track incoming emails or calls!

ASAP!

Here is my email
Khawla_78@eudoramail.com
Thanks
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RRR
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Hi, hello_200.
I have some example that I have writed it for email archive. It works with access database (appand to databace all mails and saves all attachments on Hard Disk).
If you want I send you it paste your email.

RRR.
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hello_200

ASKER

Edited text of question.
Edited text of question.
Hi, hello_200.
I sent you it now.

RRR.
Hello_200.
Did you received my mail?

RRR.
Hi RRR,
Can you send me your code?

itacan@hotmail.com

Thanks
Hi, itacan.
I sent you it already.
Paste me some comments if it is OK for both you (itacan and hello_200).


Good Luck
RRR.
Hi RRR

I try your program but it is only notifying number of mesaages in the inbox. I want to know that unreaded or newly delivered mails count.

I'm waiting for your answear
Thank you for your interest.
Hi, itacan.
Maybe there is any attribut of mail object like unread, that you can try to add if statement (like this:
If objectMail.unreaded = true then
......
end if
)

Good Luck
RRR.
Any news here?
RRR.
Hi RRR

 I sent you an email, I have tried using your way but it's a bit complicated my friend and I couldn't do it.
is there any other simpler way.
ASKER CERTIFIED SOLUTION
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RRR
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Well I tried working it out it didn't work with me!
Hi RRR

After finding out the real problem that i have faced and you sending me the program I have tried it and it is working fine. THe program fits our needs my collegue and I will only need to edit a few things.

But thanks for your help I really appreciate it.

hello_200