thewalker
asked on
ScanJet 330c (software or hardware issue)
My scanner works fine scanning into my files and onto cds and disks but when I press the scann button, nothing.
My printer (DeskJet 882C) also works fine from all other software but when I access the PrecisionScan Software I get error messages 1/2 the time (either illegal operation or printer is busy - but there are no print jobs in Q) the print button does not work either.
I have had is just over 3 months so the warranty has now expired.
I am at a loss and cannot find an answer on the web site.
My printer (DeskJet 882C) also works fine from all other software but when I access the PrecisionScan Software I get error messages 1/2 the time (either illegal operation or printer is busy - but there are no print jobs in Q) the print button does not work either.
I have had is just over 3 months so the warranty has now expired.
I am at a loss and cannot find an answer on the web site.
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