Making a Phone Call through Notes

In Outlook, you have the ability to hit the phone icon from within a contact or address book page and the program will use your modem to place a phone call to that person.  Is there any way to do this with Notes?  I'm using 5.0.
bmcclearyAsked:
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rfharrisConnect With a Mentor Commented:
Well ... I've done a quick scan on http://www.Notes411.com and http://www.Lotus411.com.  The only product showing dial control from the Notes application appears to be a bit larger than your description -- but may be worth investigating depending on your needs, budget, audience and resources.

The following link is for Computer Telephony Integration (CTI) layer described by the vendor as:

"...the Altaline CTI layer is positioned between your Notes applications and the telephone exchanges thus bringing the features of the telephone exchanges to your applications. For the first time this enables Lotus developers to quickly and easily create Call Center applications based on Lotus Notes."

http://www.altaline.com/Altaline/Altaline.nsf/vSYS/Info

The page opens directly to info on their GTI product.  This page was intended to be opened inside their framesets and offers little navigation.  You may wish to begin from the home page (http://www.altaline.com) and then work your way in towards the page specified above.

I'll post others potential solutions(small scale to large scale?) as I can find them.

-- Rhonda
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rfharrisCommented:
Well ... I've never seen this done with the "straight out of the box product."  I'd be willing to bet that someone has a custom product that is either an "add-in" or Notes application that would provide the feature.  Would such a solution, if available, be acceptable -- or are you looking for the Notes client to handle this without additional application assistance?
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bmcclearyAuthor Commented:
rfharris-
  By any means possible.  If you know of a product or solution, please let me know.  Thanks.
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bmcclearyAuthor Commented:
Rhonda,
  Thank you for your research.  The solution that you presented is a little more complex than I was originally looking for (I was looking just for a simple way to dial my customers without using the touch pad - yes, I can be very lazy!).  BUT - now that you have shown me the Altaline product, I realized that we are soon going to be adding four telemarketers to our company and this product would come in very handy.  I wasn't aware of the lotus/notes411 sites, and I will check them out.  If you do happen to stumble on any other products, please let me know.  Otherwise, thank you again for your time.

Brian
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rfharrisCommented:
Brian -

I found another lead.  Your question has come up several times over on Notes.net -- and all but one of the questions I found were left unanswered.  The link below is the one thread that actually got off the ground.  The answer isn't posted in on the site -- but the author offers to share his insight after he solved his own problem.  His email address is shown in his original message:

http://www.notes.net/46dom.nsf/434e319a66960d8385256857005cd97b/ADF0810A540E621B8525659B0069804B?OpenDocument

-- Rhonda
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