SDMALERT - FRETRYSDMERROR

After a horrible crash, access starting exhibiting the following faults:


1.  When an mde file is attempted to be created it gets a SDMALERT with the following error FRETRYSDMERROR.

2.  Random "This program has performed an illegal operation" errors

3. The menu bar (File, Edit View etc) is very thin.  About 1/3 the normal height so that you can't see File, Edit view etc.  When you click in the area, the menu pops up in the normal way except that the text (Open Database, Close Database etx) is not there.  The icons are there however.  This fault is common across all Office components.

A complete reinstall doesn't fix any of these problems.

I most concerned about the FRETRYSDMERROR error and the random crashes.  I mention the menu bar thing as it might a hint to what's happening
trevenaAsked:
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BrianWrenCommented:
Yeah!  I'll bet.

Apparently there is a shared resource, or setting giving you the problem.

You say, "A complete reinstall doesn't fix any of these problems."

Did you do a full uninstall, complete with deleting all of the files in the MSOffice directory, and its subDirs?

Brian
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trevenaAuthor Commented:
No full reinstall.

I used the "remove all" option in the setup program and then did a normal install.
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BrianWrenCommented:
Unfortunately, remove all doesn't really remaove all...

There are files left over in the program directories, in the Windows directory, in the system directory, etc.

You must go and delete these by hand in many cases.  (And there are a LOT of them!)

It takes awhile.  You might want to find out just which files are unique to the Ofice prodicts...

I don't think that there is any way around the fact that this is going to be hard to track down, and hard to fix...
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trevenaAuthor Commented:
Where can I find out which files are unique?
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trevenaAuthor Commented:
Where can I find out which files are unique?
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BrianWrenCommented:
I suspect that microsoft would be a good resource.  

You could go to the Experts Exchange area http://www.experts-exchange.com/Computers/Applications/MS_Office/

There could be someone there who has more general information about the office products.

Hard question...
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trevenaAuthor Commented:
So I delete this question and then go there?
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chewhoungCommented:
Is other application other than office working fine?
Have you try scan disk-detail?

Did you try it on other machine? I mean convert to mde.

If other machine works, means something wrong with yours'.
Last option, delete windwos and program files directory and reinstall windows and office.
Make sure you backup important files before you do so.
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chewhoungCommented:
If you want to delete the windows, copy the windows95/98 from cd to a dir first, then shut down to dos prompt, delete windows dir and program files dir and install win95/98 from the dir where you put win95/98.
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trevenaAuthor Commented:
Thanks for the help,
Sorry for now accepting answer sooner.
Deletion of Windows Directory and reinstalling fixed the problem.
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chewhoungCommented:
trevena,
if you mean that I help you the most, you can accept my answer by selecting any of my comment above.

If you don't know how to do that, you can ask me to post a comment as answer and then you can accept it as my answer.


thx.
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