Motorola SM56k Messinger

I changed from a 28.8 generic modem to the motorola SM56. I had no problems before, now during high traffic times on the internet I loose my
connection often. Most of the time within a min. or so? Is there anything I can do besides go to another brand and type modem to solve this problem?
I have to use programs like getright in order to download anything and this takes hours at times to download very small files. Many Thanks for any help I may can get! All I have is 80 points? But if I had more it would be worth it!
kc5mqxAsked:
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oldgreyguyCommented:
have you been here and downloaded the latest drivers?


http://www.motorola.com/networking/products/softmodem.html


bill
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ga9ulCommented:
Also try connecting to a different ISP and see if problem persists. Are your modem properties set correctly in your dial-up adapter as suggested by the ISP you're using? Did you install your modem to the original dial-up connection or is it still set to the original 28.8k modem?
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kc5mqxAuthor Commented:
I have downloaded latest drivers and made adjustments to modem speed and tried varrious
speed settings, same line, same isp as I had with the old archtec 28.8 I used with no problems staying connected. Put the old modem in and things are fine but 28.8. I connect at 48-52 so the connection reads. I have tried everything I can think of and then some. Thought there might be some kind of trick to make it stay connected. I had to reconnect 4 times just to get my email! No problem with the other modem. Some times I stay connected like now for mins and most, 0-1 min?
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kc5mqxAuthor Commented:
In last comment I forgot to say that I also have access to AOL and tried freeworld. I do know all the settings are set right. The first thing I did was call my isp (bscn.com) to check anything they may know I was doing wrong. Same problem with AOL and freeworld. Keep droping connection. Any tricks
I may be missing?
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kc5mqxAuthor Commented:
Adjusted points to 80
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kc5mqxAuthor Commented:
Edited text of question.
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ga9ulCommented:
Set your new 56k modem to 28.8k, does it stay connected? If so then get a telecoms engineer to check out your phone line, if it doesn't try the 56k modem on a known good line (one that was tested at 56k) if your modem still fails then it has got to be replaced.
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kc5mqxAuthor Commented:
Although I have tried everything, ga9ul's answers
were fast and seem to be my own conclusions. I
have checked everything. Brought over Sisters
Pent III 450 with USR 56K V90 and hooked up
and stayed at 48 and 52. Come to believe to replace modem with better (USR) made my mind up that the first one that came up with replaceing
it would have the answer I would accept. As I have tried all things suggested at ISP. Research
on the net, and advice from varrious tech. Thanks again to everyone with the in-put!
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