missing hardware will not reinstall

I turned on my computer and a screen came up that my display adapter was not set up correctly. I tried to reload the drivers but that did not help. I also noticed that my modem and sound card was missing, when I went to device manager. The computer has a PC100 mainboard m747 (pentium II) onboard video/sound modem is a pci. The computer runs but with 16 colors. How do I install back the drivers? Do I need to reload Windows 98?

iluvbabymAsked:
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dew_associatesConnect With a Mentor Commented:
Okay, that helps, at least its a starting point. Here are some of the possibilities that we are dealing with.

1. There may be a virus in the bios on the motherboard.

2. The bios on the motherboard is defective or is not year 2000 compliant.

3. The motherboard itself has a hardware problem in one of its semi-conductors.

4. The CPU may have a problem.

The first place to start is to try and eliminate the easiest and most obvious, the bios.

Do you have a manual for the motherboard itself so we can determine the make and model. This will enable us to locate a new flash bios upgrade if one is available for that motherboard.

Next, you'll need to determine the type of Bios the motherboard is using, whether it is AMI (American Megatrends) or Award or something else and most importantly the version.

If we can flash the bios, it should resolve at least two of the four issues above.

Dennis
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rcloydCommented:
Goto device manager and remove the items you listed above. Then reboot, windows should install the drivers again.

regards,
rcloyd
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dew_associatesCommented:
Let's see if we can avoid loading Win98 if possible.

1. Reboot the system into safemode.

2. Now go into device manager and start at the top and expand each area and look for duplicate or multiple entries for the same devices. If there are any duplicates or multiples, remove them all, empty it totally and let windows reinstall the device.

3. IF, there are no duplicates found for the modem, video and sound card, then go into each of those areas and remove those devices and then reboot the system.

4. When windows finds the devices on reboot, load new drivers either from a floppy or from a CD.

NOTE: A correction to the registry may be necessary, but the above should take care of it.

Next, after the above is done, then do the following:

Have your Windows 98 CD Rom disk handy.

1.      Reboot the system and either hold the Ctrl key down right after memory post or when you see the “Starting Windows…” dialogue, touch the F8 key.
2.      Choose #5 Command (MSDOS)  Prompt only.
3.      At the dos prompt, change directories to X:\Windows\Command, with “X” being the directory where Windows is installed.
4.      Now type SCANREG/FIX <enter>
5.      Follow the dialogue and let Scanreg review your registry and make any necessary repairs.
6.      When Scanreg is done, reboot into Windows.

NEXT:

1.      Insert your Windows 98 CD Rom disk into the drive.
2.      Click Start, Run and type  SFC <OK>
3.      This will start the System File Checker.
4.      Click on the settings button and select “Check for changed and deleted files” and click OK to start.
5.      Replace any files that are detected as bad or corrupt. Also watch the file dates carefully and always try and replace older files (pre-May 1998) with newer files, and most important, always use the latest version numbers for all files. SFC will copy the old file to X:\Windows\Sysbckup in case you need it back.
6.      When SFC is done, reboot the system and note the performance.

Let me know how you make out!

Dennis

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iluvbabymAuthor Commented:
did steps 1-5. still have problem, does not recognize on-board 8meg AGP.
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dew_associatesCommented:
Boot into the bios and make sure that that AGP has been enabled and the on-board vide has been disabled.
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iluvbabymAuthor Commented:
done everthing. I think Im ready to just reformat hd. any suggestions on best way.
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iluvbabymAuthor Commented:
I noticed something strange when I rebooted the machine. When I first brought the machine over a year ago under the boot up sequence it read Pentium II 450 MHZ, now it reads Pentium II 300 MHZ. Has a virus gotten into the machine?
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dew_associatesCommented:
Nope, it's either a problem with the motherboard, the bios on the motherboard or the Pentium 4550 CPU itself.
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iluvbabymAuthor Commented:
WILL  FDISK AND RELOADING WIN 98 DO ANYTHING. MACHINE IS OVER A YEAR OLD AND WARRANTY PERIOD IS OVER.
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dew_associatesCommented:
This is impossible to tell until you find out whether or not you have a hardware problem. Also, it would also help to know whether your PC is a gateway, Compaq, Dell or just off the shelf or even custom built. Most of the big manufacturers use a restore disk, therefore an fdisk and reload may not work.

When you first boot the machine you should see the Bios screen come up. Does the CPU show up as a 450 or 300? We need to clear this up first.

Dennis
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iluvbabymAuthor Commented:
the PC is a Imagic. The CPU currently shows up as 300, but originally it was 400. I never touched anything on the computer except to install CDR,  that  was about four months ago.
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agriCommented:
Before we flash!!!

Is the board Jumperless?

Is there any chance that a jumper was knocked when fitting the CDR?
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dew_associatesCommented:
agri, have you bothered to read through the entire thread here. There's no jumpers for AGP on a motherboard!
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iluvbabymAuthor Commented:
though this is not the right answer dew_associates answer from Sunday Feb 13,
helped solve problem

WHAT I DID WAS TO RELOAD THE PCI BUS DEVICE DRIVER. AFTER DOING THAT COMPUTER  REBOOTED AND STARTED TO FIND ALL MY MISSING HARDWARE AND LOAD DRIVERS

THANK YOU DENNIS
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iluvbabymAuthor Commented:
though this is not the right answer dew_associates answer from Sunday Feb 13,
helped solve problem

WHAT I DID WAS TO RELOAD THE PCI BUS DEVICE DRIVER. AFTER DOING THAT COMPUTER  REBOOTED AND STARTED TO FIND ALL MY MISSING HARDWARE AND LOAD DRIVERS

THANK YOU DENNIS
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dew_associatesCommented:
You're up and running, and that's what counts!
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