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Outlook Express Folders

Posted on 2000-02-13
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Last Modified: 2012-05-04
I recently updated Outlook Express. When the program starts, I am prompted for a password to access the personal folder, which contains the mail I receive. The exact message that I receive is: "Please enter password for personal folder(3)." I enter that password and then I am prompted for the password for my ISP. During the setup of Outlook Express, I did not see an option that was selected to put a password on the folder containing my mail. I have not forgotten what the password is, but I would like to find out how to remove it so that all I have to do is enter the password to connect to my ISP. I have checked the identities in Outlook Express, and there are none setup other than main or default. This problem has also carried over into Outlook 98. I am thinking that there is a file that is controlling access to the mail since this problem is ocurring in both Outlook Express and Outlook 98. My ISP has not been able to provide any assistance and the Microsoft Knowledgebase, based on the search terms I entered, hasn't helped either. The help files don't mention anything about a password.
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Question by:cbrookhart
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4 Comments
 
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david_levine earned 400 total points
ID: 2517231
I don't have OE5 on this machine but I'm going from memory, so if it doesn't work, just reject this as the answer and maybe someone else will pop in before I get to a machine with OE5...

Right Click on the PST name/Outlook Today icon. Click on Properties and then Advanced. You should be able to change the password at that point.

David
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Author Comment

by:cbrookhart
ID: 2517249
OE5 doesn't have an Outlook Today icon. I found that icon in Outlook 98. The advanced option only allows me to change the password. I want to disable the password feature. I didn't want the password option enabled when it was installed, but there was no option to disable it. Can I eleminate the password by pressing enter in the new password section?
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LVL 9

Expert Comment

by:david_levine
ID: 2517256
Yes, enter nothing for both the new and confirm of the new password.

Let me know if that flies.

David
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Author Comment

by:cbrookhart
ID: 2517336
Entering nothing in the new password field worked. I can now access Outlook Express and Outlook without a password. Thanks for your assistance.
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