• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 290
  • Last Modified:

HP scanning software cd

Is this cd supose to include a full version of Adobe photo deluxe home If  so why can't I access the preloaded example pictures in the get photos page. IT directs you to put the hp scanning software in the cd drive, but then can not find the file of any of the pictures    
0
walldog
Asked:
walldog
  • 2
1 Solution
 
briancassinCommented:
they include the business edition of the adobe photo deluxe with most of there scanners which model do you have
0
 
walldogAuthor Commented:
Braincassin, I have the scan jet 3300c
0
 
briancassinCommented:
Try uninstalling the Adobe Photo Deluxe.... reboot pc then once in windows hit ctrl,alt,delete and end task everything except for explorer and systray if that does not work try the solution below

ISSUE: Adobe (R) cannot find the templates, although the path is correct.

SOLUTION: Follow these steps to resolve the issue:

Re-start the process by clicking tab 1 Layout. Choose a layout then click tab 2 Style and click Choose Style.
When asked to insert the HP_Scanning, insert the CD but do not click OK.
Click Find File and change the drive to D:\ (where D is the letter of the CD-ROM drive.)
Double-click Pdart.
Double-click Template.
Double-click Format Using Card, Calendar, etc.
Adobe will find the templates. This should only have to be completed once.

0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now