Solved

HP scanning software cd

Posted on 2000-02-14
3
258 Views
Last Modified: 2013-12-15
Is this cd supose to include a full version of Adobe photo deluxe home If  so why can't I access the preloaded example pictures in the get photos page. IT directs you to put the hp scanning software in the cd drive, but then can not find the file of any of the pictures    
0
Comment
Question by:walldog
  • 2
3 Comments
 
LVL 21

Expert Comment

by:briancassin
ID: 2522550
they include the business edition of the adobe photo deluxe with most of there scanners which model do you have
0
 

Author Comment

by:walldog
ID: 2522990
Braincassin, I have the scan jet 3300c
0
 
LVL 21

Accepted Solution

by:
briancassin earned 70 total points
ID: 2523177
Try uninstalling the Adobe Photo Deluxe.... reboot pc then once in windows hit ctrl,alt,delete and end task everything except for explorer and systray if that does not work try the solution below

ISSUE: Adobe (R) cannot find the templates, although the path is correct.

SOLUTION: Follow these steps to resolve the issue:

Re-start the process by clicking tab 1 Layout. Choose a layout then click tab 2 Style and click Choose Style.
When asked to insert the HP_Scanning, insert the CD but do not click OK.
Click Find File and change the drive to D:\ (where D is the letter of the CD-ROM drive.)
Double-click Pdart.
Double-click Template.
Double-click Format Using Card, Calendar, etc.
Adobe will find the templates. This should only have to be completed once.

0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I recently purchased an HP EliteBook 2540p notebook/laptop. It has two video ports on it – VGA and DisplayPort. HP offers an optional docking station for the 2540p that also has both a VGA port and a DisplayPort. There are numerous online reports do…
If you are having problems installing printer drivers, or if documents repeatedly get stuck in the print queue even after re-installing the printer drivers, then follow these steps to solve the problems. Please note that the steps are shown both for…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question