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Outlook 2000 Attachments

After we upgraded our users to Outlook 2000, I have some users that cannot send and/or forward attachments. Most of my users can, but I have 3 or 4 that can't. One user, sometimes the attachments go, sometimes they don't. It changes daily. Have I missed a setting somewhere? I am very confused.
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NewSysAdmin
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NewSysAdmin
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VinceACommented:
Are you using Word 97 as your e-mail editor?
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NewSysAdminAuthor Commented:
Yes we are using Word 97. Have you had a bad experience with this?
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VinceACommented:
It causes all sorts of issues with Outlook 2000 especially relating to attachments. Either update to Word 2000 or use the internal Outlook editor.
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Neo_mvpsCommented:
Vince is correct about Word 97 creating all sorts of issues with Outlook 2K.  If your users are dead set on using Word as the editor the best advice is to upgrade across to eliminate attachment and random memory/resource issues.  Only alternative is to disable or inform your users not enable Word as the editor.
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