Solved

Netscpape doesn't recognize attachments

Posted on 2000-02-16
3
239 Views
Last Modified: 2010-04-08
I have been comming across a problem where attachments on mail sent from Outlook clients are not being recognized by Netscape software. Instead it is being renamed and given a .dat extension. This particular attachment is an excel document.

Also, why is it that sometimes attachments show up on the body of the document and sometimes it will put it underneath the document?

Any help would be appreciated.
0
Comment
Question by:PAdajar2
  • 2
3 Comments
 
LVL 16

Expert Comment

by:Neo_mvps
ID: 2529600
Is the file named winmail.dat?  If yes, then the sender will need to verify that they are sending messages to netscape users in plain text or html.

(Note:  Outlook users can also mark a contact record to explicitly receive Outlook Rich Text.  This box should be cleared as well.  Have sender open contact record.  Double click on email addy to clear the checkbox.)

On your second question I am going to make a dangerous assumption that you mean the Outlook message window.  Attachment location varies on message format type.  Rich Text Format(RTF) will have the attachment rendered in the body portion while plain text and html message will render the attachment below the message in a seperate panel.
0
 

Expert Comment

by:itssook
ID: 2533480
Use internet explorer it's soooo much better....it can accept attachments!
0
 
LVL 16

Accepted Solution

by:
Neo_mvps earned 50 total points
ID: 2537041
Hey... found a cool shareware/freeware app called Fentun that just might help you out when MS Outlook users send you a TNEF (MS Rich Text) formatted message.

http://twain.softhome.net/fentun/howto/index.html
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question