Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Netscpape doesn't recognize attachments

Posted on 2000-02-16
3
Medium Priority
?
247 Views
Last Modified: 2010-04-08
I have been comming across a problem where attachments on mail sent from Outlook clients are not being recognized by Netscape software. Instead it is being renamed and given a .dat extension. This particular attachment is an excel document.

Also, why is it that sometimes attachments show up on the body of the document and sometimes it will put it underneath the document?

Any help would be appreciated.
0
Comment
Question by:PAdajar2
  • 2
3 Comments
 
LVL 16

Expert Comment

by:Neo_mvps
ID: 2529600
Is the file named winmail.dat?  If yes, then the sender will need to verify that they are sending messages to netscape users in plain text or html.

(Note:  Outlook users can also mark a contact record to explicitly receive Outlook Rich Text.  This box should be cleared as well.  Have sender open contact record.  Double click on email addy to clear the checkbox.)

On your second question I am going to make a dangerous assumption that you mean the Outlook message window.  Attachment location varies on message format type.  Rich Text Format(RTF) will have the attachment rendered in the body portion while plain text and html message will render the attachment below the message in a seperate panel.
0
 

Expert Comment

by:itssook
ID: 2533480
Use internet explorer it's soooo much better....it can accept attachments!
0
 
LVL 16

Accepted Solution

by:
Neo_mvps earned 100 total points
ID: 2537041
Hey... found a cool shareware/freeware app called Fentun that just might help you out when MS Outlook users send you a TNEF (MS Rich Text) formatted message.

http://twain.softhome.net/fentun/howto/index.html
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question